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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital

September 2008 - (Free Research)
Records management is more critical than ever before, and many companies are raising questions about how their program performs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite

August 2008 - (Free Research)
In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension Security

August 2008 - (Free Research)
This white paper details how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension Security solutions to improve your overall security posture. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data quality best practices: How to get started, build a business case and structure programs by IBM.

September 2008 - (Free Research)
Get updated information and data quality best practices, from expert Larry English. Find out how to get started, build a business case and structure program teams for data quality success. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies Inc.

March 2008 - (Free Research)
New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vestcom International: Personalization Drives Repeat Business by Exstream Software.

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Human Machine Interface (HMI) by Automation Direct

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Numara® FootPrints 8: Service Management that Serves the Business by Numara Software

March 2008 - (Free Research)
The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Five Procurement Guidelines You Can’t Afford to Ignore by StarCite

August 2008 - (Free Research)
Here is a list of 5 guidelines that companies should keep in mind as they create their spend management program: Data Consolidation, Preferred Vendor Program, Legal Oversight, Company-wide Visibility and Coordination. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions

CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Surefire Method for Sabotaging an ERP Implementation: Why Companies Pay a Huge Price for Neglecting Change Management by EnteGreat

September 2008 - (Free Research)
This paper explains the rationale behind the need to have in place a solid change management program in support of an ERP initiative or other growth and expansion initiative. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax.

March 2008 - (Free Research)
Read this white paper to explore a case study detailing how to increase customer loyalty and drive repeat visits to vendor locations. Explore a database that offers a single customer view, facilitating convenient, relevant offers to consumers. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Matching Your System Architecture to an Archiving Solution: Considerations and Best Practices by Sunbelt Software.

September 2008 - (Free Research)
Watch this videocast to hear Chief Technical Officer for Contoural Inc., an independent provider of data and storage consulting services Greg Forest discuss the important steps that must be made before implementing an email archiving solution. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

An Introduction into Data Governance for GRC Web Seminar featuring Accenture by Informatica Corp.

August 2008 - (Free Research)
Learn what an effective data governance program for governance, risk and compliance (GRC) consists of, as well as best practices, case studies and recommended technologies. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Go Green and Increase Profitability with Virtual Contact Centers by Avaya, Inc

June 2008 - (Free Research)
This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Home Agents by Avaya, Inc

June 2008 - (Free Research)
Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Emerging Best Practices for Carrier IP Transformation by Alcatel Lucent

August 2008 - (Free Research)
This vendor white paper – prepared by Alcatel-Lucent – identifies emerging best practices for planning, implementation, migration, and operations based on hands-on experience with IP Transformation initiatives across the globe. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards by Advent Software, Inc

December 2007 - (Free Research)
Compliance with GIPS standards has become a virtual requirement in order to stay competitive. Written in conjunction with Ashland Partners, this paper explains the steps to becoming GIPS compliant. Packed with practical tips and expert advice, it explains the value of GIPS compliance, what’s needed to achieve it, and common pitfalls to avoid. 
(WHITE PAPER) GO TO WHITE PAPER

The Raiser's Edge: Fundraising Management System for Nonprofits by Blackbaud, Inc. (E-mail this company)

The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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