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Cisco ASA 5500 Series by Cisco Systems, Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 11, 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 25, 2010 - (Free Research)
This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com

April 03, 2012 - (Free Research)
This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project. 
(EZINE)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

HetNets: Small Cells, Big Challenge by Ixia

March 04, 2014 - (Free Research)
In this brief webcast, learn why mobile operators are turning to Heterogeneous Networks (HetNets) to close the gap between cost and network capacity. With no end to mobile growth in sight, watch now to discover why HetNets may be the best choice for wireless. 
(WEBCAST) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 10, 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

ABCs of RFID: Understanding and Using Radio Frequency Identification by Intermec

March 2009 - (Free Research)
This white paper provides an overview of RFID technology and capabilities, describes the common frequencies and technologies used in business applications, identifies major standards, and introduces ways to take advantage of RFID to improve convenience, accuracy, safety and security. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Automating Resource Monitoring with Robot/CONSOLE by Help/Systems

April 2010 - (Free Research)
Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes. 
(PODCAST) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com

December 2010 - (Free Research)
Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. 
(WHITE PAPER) READ ABSTRACT |

LTE Operations and Maintenance Strategy - Using Self-Organizing Networks to Reduce OPEX by Motorola, Inc.

April 2009 - (Free Research)
While controlling CAPEX costs remains an important issue for mobile operators, OPEX costs have become a more significant part of operators' cost structure. This paper will examine how the operations and maintenance strategies for LTE infrastructure management must be changed in order to meet the OPEX expectations of LTE operators. 
(WHITE PAPER) READ ABSTRACT |

Fundamental Principles of Network Security by APC by Schneider Electric

July 2009 - (Free Research)
This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols. 
(WHITE PAPER) READ ABSTRACT |

E-Zine: 4G Right Now - Making the Case for LTE Networks by Motorola, Inc.

December 2008 - (Free Research)
How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology. 
(EZINE) READ ABSTRACT |

Sauder Woodworking: Enhancing the Lean Journey by SAP America, Inc.

July 1967 - (Free Research)
In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP 
(CASE STUDY) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Mobile NFC in Transport by ComputerWeekly.com

November 2012 - (Free Research)
This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company

February 2010 - (Free Research)
In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM. 
(WHITE PAPER) READ ABSTRACT |

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability by Juniper Networks, Inc.

April 2012 - (Free Research)
Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. 
(WHITE PAPER) READ ABSTRACT |

Does the mobile M2M market herald the rise of the machines? by ComputerWeekly.com

December 2010 - (Free Research)
Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units. 
(WHITE PAPER) READ ABSTRACT |

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul by InfoVista Corporation

February 2012 - (Free Research)
Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul. 
(WEBCAST) READ ABSTRACT |

Best Practices for Documenting Pipeline Integrity Management by Iron Mountain

September 2013 - (Free Research)
This paper identifies some record-keeping best practices for pipeline integrity management, and explains how to cost-effectively prepare for expanded documentation requirements to come. 
(WHITE PAPER) READ ABSTRACT |

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Linear Architecture for Municipal Wireless Video Surveillance Solutions by Motorola, Inc.

August 2009 - (Free Research)
Motorola knows how to build systems that meet the needs of Public Safety professionals now and over the lifetime of the network. No one technology meets the needs of all applications. With a portfolio of specialized solutions, CIOs and network operators can deploy the network that is the best fit to locate the cameras exactly where they are needed. 
(WHITE PAPER) READ ABSTRACT |

Assuring Asset Documentation Integrity by McLaren Software

February 2008 - (Free Research)
In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation. 
(WHITE PAPER) READ ABSTRACT |

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