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2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems
October 15, 2009 - (Free Research)
This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case.
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Whitepaper: Roadmap to Effective eGovernment by EMC Corporation
November 20, 2009 - (Free Research)
This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure.
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Applying Knowledge Management to Project Management by Global Knowledge
June 01, 2009 - (Free Research)
There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
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SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
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Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars
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September 2005 - (Free Research)
The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.
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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency by Lombardi Software
December 2009 - (Free Research)
Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more.
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Data Management for Business Intelligence by SAP AG
January 2009 - (Free Research)
This report investigates the strategies, capabilities, and supporting technologies that Best-in-Class companies are employing to alleviate the pressure to accelerate the delivery of actionable information within their enterprises.
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ITIL for the Real World by Numara Software
January 2009 - (Free Research)
This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
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How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 2009 - (Free Research)
This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
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Accelerate ITIL Initiatives by Bomgar Corporation
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March 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
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Green Storage: Metrics and measurement for management insight With Greg Schulz by IBM
December 2009 - (Free Research)
This videocast highlights the importance of metrics and measurements for enabling efficient and optimized physical, virtual or cloud data centers and storage. It discusses some different metrics, for example performance, availability/data protection, and capacity/space. It also gives tips for what metrics to use when, where to use them, and why
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Compliance: A Work in Progress by SAP America Inc
December 2009 - (Free Research)
This paper discusses how identifying, designing and executing the right internal controls to meet those compliance and regulation standards in any organization can be arduous and expensive undertaking. Read this paper to learn some tips and proven best practices to manage the overload of compliance and regulatory laws.
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Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction by IntelliResponse
December 2009 - (Free Research)
This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity.
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Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge
December 2009 - (Free Research)
Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment.
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Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies
December 2009 - (Free Research)
Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP AG
June 2009 - (Free Research)
A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making.
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Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.
April 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
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Numara Software Webinar - Track It! by Numara Software
June 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
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Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company
August 2008 - (Free Research)
Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
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SharePoint E-Zine Volume 9: Rediscovery, Research and Prediction in SharePoint Search by SearchWinIT
April 2009 - (Free Research)
In this month's issue of SharePoint eZine, you'll learn how indexing content creates a search environment that gives users information as they need it, how to maintain your SharePoint governance documents while keeping them current, and how setting guidelines for site provisioning gives flexibility for users and helps manage growth.
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Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc
June 2009 - (Free Research)
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
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