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Best Practice Insight: A Collaboration case study with Google Apps by Google

May 03, 2011 - (Free Research)
This case study examines charity organization WWF’s use of Google Apps to deliver a more interactive and collaborative intranet platform for its full staff and partners around the globe. 
(CASE STUDY) READ ABSTRACT |

Key tips to socialize your intranet by Jive Software

July 10, 2013 - (Free Research)
Today, businesses need an intranet that's one that's social, engaging, and productive. By combining key social features along with capabilities for driving greater alignment, businesses can experience innovations and productivity not seen within the enterprise since the introduction of email. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

Benchmarking the Social Intranet by Jive Software

July 2013 - (Free Research)
Social business is a relatively new phenomenon. How should your business go about quantifying the success of adoption figures? This resource offers some key insights into the adoption rates of companies ranging from education to finance. 
(WHITE PAPER) READ ABSTRACT |

5 Big Ways Social Intranets Solve Collaboration Woes by Jive Software

December 2013 - (Free Research)
Social media is quickly becoming the preferred way for people to communicate, but did you know that it social could offer just as many benefits to your organization itself as it does to your relationships with customers? With a social intranet, you can revolutionize the way employees communicate with each other in the workplace. 
(WHITE PAPER) READ ABSTRACT |

Best practices for building a cloud computing infrastructure by SAVVIS

September 2011 - (Free Research)
This e-guide takes a close look at what you need to know about building a cloud computing infrastructure to serve dual purposes and top recommendations to get started. Uncover the key to successful cloud computing infrastructure, best practices to build a private cloud and things you should know about the cloud before you begin. 
(EGUIDE) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

Field Service Mobility Best Practices by NetMotion Wireless

June 2011 - (Free Research)
Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers. 
(WHITE PAPER) READ ABSTRACT |

Unified Threat Management: The Best Defense against Blended Threats by SonicWALL

January 2005 - (Free Research)
The SonicWALL® Unified Threat Management solution (UTM) provides the most intelligent, real-time network protection against sophisticated application-layer and content-based attacks. 
(WHITE PAPER) READ ABSTRACT |

Guarding Against Network Failure by Hughes Network Systems (E-mail this company)

August 2011 - (Free Research)
Network outages can affect a single branch or the entire business. Access this paper on best practices for developing an optimal disaster recovery strategy. 
(WHITE PAPER) READ ABSTRACT |

WAN and VPN Solutions: Choosing the Best Type for your Organization by XO Communications

March 2012 - (Free Research)
This whitepaper describes the different WAN and VPN options organizations have, and helps you figure out which would be the best for your particular needs. 
(WHITE PAPER) READ ABSTRACT |

Unleashing Microsoft SharePoint 2010’s Web Content Management Features by AvePoint, Inc.

February 2011 - (Free Research)
In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers. 
(WHITE PAPER) READ ABSTRACT |

Hedge Fund Administration Provider Increases Efficiency by Cisco Systems, Inc.

January 2011 - (Free Research)
HedgeServ, a provider of administration solutions to hedge funds and related financial enterprises faced the challenge of finding the best way to scale automation in their production environment. Needing a full-featued enterprise scheduler, HedgeServ decided to deploy Cisco Tidal Enterprise Scheduler. Continue reading to learn more. 
(CASE STUDY) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc.

January 2011 - (Free Research)
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. 
(WHITE PAPER) READ ABSTRACT |

Optimizing WAN Performance for the Global Enterprise by Intel Corporation

May 2006 - (Free Research)
WAN performance is critical to enterprise business around the globe. Read this white paper to learn the latest WAN optimization technologies, market products available for optimizations and analyst recommended WAN best practices. 
(WHITE PAPER)

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)
In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. 
(WHITE PAPER) READ ABSTRACT |

Five Challenges in Private Cloud Networking by HP & Intel®

February 2013 - (Free Research)
This E-Guide from SearchNetworking.com unveils the top five challenges of private cloud networking and explores the ways to best overcome them. View now to learn more about address mapping, application acceleration, load balancing, and more! 
(EGUIDE) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Fenwick & West Use Metalogix for eRoom-to-SharePoint Migration by Metalogix

April 2010 - (Free Research)
In 2005, Fenwick & West selected Microsoft SharePoint as its next-generation intranet, extranet, and collaboration platform. It soon became clear, however, that migration would be an obstacle. Read this case study to learn about their migration solution.  
(CASE STUDY) READ ABSTRACT |

Proper use of VPN and RPC/HTTPS by F5 Networks

November 2012 - (Free Research)
Consult this expert E-guide to find out more about the possible options to connect Outlook to Exchange, and you can find the right match for your organization. Weigh the advantages of VPN or RPC/HTTPS by reading this resource now. 
(EGUIDE) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless

June 2008 - (Free Research)
Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service. 
(CASE STUDY) READ ABSTRACT |

SingTel IP VPN Manufacturing Industry by Do Not Use - Singapore Telecommunications Ltd

May 2008 - (Free Research)
IP VPN technology is a viable solution for manufacturing companies seeking to weave their operations into the rapidly changing industry. It has unleashed a new era of IT infrastructure and this white paper provides the details. 
(WHITE PAPER) READ ABSTRACT |

Pitney Bowes Case Study by Virtela Communications, Inc.

March 2008 - (Free Research)
When Pitney Bowes needed to extend the company's internal enterprise applications to its offices overseas, it required a solution for connecting securely to the corporate IT network. 
(CASE STUDY) READ ABSTRACT |

Deploying Firewalls throughout Your Organization by Cisco Systems, Inc.

November 2006 - (Free Research)
Firewall filtering at multiple internal and external network perimeters helps prevent unauthorized access to critical business information. 
(WHITE PAPER) READ ABSTRACT |

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