The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

E-Book: SAP upgrade tips and best practices by Panaya, Inc. March 09, 2010 - (Free Research) SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues.  (EBOOK) READ ABSTRACT |

Driving Successful HR Leadership: Talent Management's Role in Core Business Strategy by Oracle Corporation November 30, 2012 - (Free Research) Talent management has traditionally been managed in silos, with a series of disparate systems and disconnected processes and reports. In today's data-driven world, CEOs demand more.  This new study conducted by HR.com explores what's working for organizations today and the biggest gaps to fill.  (WHITE PAPER) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.  (EGUIDE) READ ABSTRACT |

Best Buy Reference Video by CA Technologies August 29, 2012 - (Free Research) In this video, learn why Best Buy's Director of IT Integration & SOA says to "virtualize everything. Don't just pick a small subset." Discover what service virtualization has done for the world's largest consumer electronics retailer, and how you can take those lessons back to your organization.  (VIDEO) READ ABSTRACT |

Five reasons why the right BI is like the right partner by IBM May 14, 2013 - (Free Research) View this white paper to uncover the five criteria for the right business intelligence (BI) solution. It explains how you can find the best results for your business and how to ensure you have an effective approach to business analytics.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Private Cloud Migration: Reduce Storage Migration Risks by Virtual Instruments June 02, 2011 - (Free Research) The private cloud offers fast service on demand at a lower cost. So why are many organizations slow to adopt this technology? Many organizations find the challenge and groundwork necessary to move to the cloud daunting. This webcast can help.  (WEBCAST) READ ABSTRACT |

Podcast: Maximizing Workforce Management with Best-of Breed Solutions by Kronos Incorporated March 25, 2010 - (Free Research) Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This podcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.  (PODCAST) READ ABSTRACT |

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated March 25, 2010 - (Free Research) Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.  (WEBCAST) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Order Management System Best Practices by Esker Inc. June 01, 2012 - (Free Research) Most people don’t realize that most order management software systems have shared pitfalls that can lead to expensive problems. Read this expert e-guide to find tips on how to select an effective order management system and avoid challenges to allow for more efficient operations.  (EGUIDE) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 23, 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

Presentation Transcript - Unique Considerations for ISVs Moving to a SaaS Application Model: Part Two by SAP America, Inc. November 12, 2012 - (Free Research) Amidst the wealth of literature aimed at enterprises hoping to leverage Software as a Service (SaaS) applications it can be difficult for independent software vendors (ISVs) to find useful information and best practices to ease their transition to cloud delivery. Read this in-depth presentation transcript to find out what ISVs need to know.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: BPM Success: Expert Tips and Best Practices by PointSource May 10, 2012 - (Free Research) Read this expert e-guide to find out why business process management (BPM) is growing in importance with big and small organizations. Also find tips from Gartner experts as to how to lever BPM best practices to gain and competitive edge.  (EGUIDE) READ ABSTRACT |

Best Practices when Evaluating Cloud Computing Services by Insight Integrated Systems January 11, 2012 - (Free Research) In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more.  (EGUIDE) READ ABSTRACT |

Best Practices for Protecting Laptop Data by i365, makers of Evault June 03, 2011 - (Free Research) As data growth increases, and that data increasingly finds its way onto laptops, the threats of data loss and security breaches have also increased. To guard corporate data on endpoints at all times, companies can follow a number of data protection and data security best practices. Incorporating these can help you keep IT costs in check and more.  (WHITE PAPER) READ ABSTRACT |

Procurement Lessons Learned from the Economic Downturn (SAP Insider Article) by SAP America, Inc. September 30, 2011 - (Free Research) Read this paper to discover the top four tactics employed by best-in-class companies of varied sizes and industries to elevate procurement proficiencies in today's recalcitrant economy, along with the metrics they use to measure their success.  (WHITE PAPER) READ ABSTRACT |

Email archiving services by Arrow Electronics, Inc. June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving.  (WEBCAST) READ ABSTRACT |

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc. April 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>  (WHITE PAPER) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM December 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.  (WHITE PAPER) READ ABSTRACT |

Data privacy best practices: time to take action! by IBM September 2008 - (Free Research) This white paper explains the steps you need to consider when developing your privacy strategy and implementing your first data privacy project.  (WHITE PAPER) READ ABSTRACT |

Data privacy best practices: time to take action! by IBM February 2009 - (Free Research) This white paper explains the steps you need to consider when developing your privacy strategy and implementing your first data privacy project. Using proven data masking techniques can help your organization implement best practices in privacy protection and make your privacy project successful from start to finish.  (WHITE PAPER) READ ABSTRACT |

Five best practices for deploying a successful service-oriented architecture: Leveraging lessons learned from the IBM Academy of Technology by IBM February 2009 - (Free Research) Check out this white paper to learn about the five best practices for deploying successful SOA and see rapid return on your investment.  (WHITE PAPER) READ ABSTRACT |

Best practices for planning and budgeting by Prophix Software February 2013 - (Free Research) Access this white paper to discover how you can improve business management through the application and adherence of budgeting and planning best practices. Read on to learn the twelve best practices that have been adopted by leading companies.  (WHITE PAPER) READ ABSTRACT |

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