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Operational Logistics/Resource Allocation: The World's Best Business Intelligence Applications by Information Builders

December 05, 2011 - (Free Research)
This paper highlights several real-world success stories, where a proactive approach to resource allocation was implemented. 
(WHITE PAPER) READ ABSTRACT |

The best way to begin an enterprise information management program by IBM

January 12, 2012 - (Free Research)
Approaching an enterprise information management (EIM) strategy and ensuring it will provides the best business opportunities for your organization can be a challenge. In this e-guide, readers will learn EIM best practices from Michael Jennings, a data governance director at Walgreens. 
(EGUIDE) READ ABSTRACT |

eGuide: Effective enterprise information management: Key strategies and mistakes to avoid by IBM

November 17, 2011 - (Free Research)
In this informative e-guide you will learn the initial steps to launching an EIM program, how to assess current data governance, quality management, master data management and architecture to ensure EIM success, the best practices for determining the best business opportunities and more. 
(EGUIDE) READ ABSTRACT |

Accelerate your Managed Services with the MSP Playbook and get an exclusive look at our new MSP Playbook by N-able Technologies

October 01, 2013 - (Free Research)
Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP). 
(WEBCAST) READ ABSTRACT |

De-risking IT Lifecycle Management by ComputerWeekly.com

November 23, 2012 - (Free Research)
Analysts Clive Longbottom and Rob Bamforth offer advice on managing IT assets more effectively. 
(ESSENTIAL GUIDE) READ ABSTRACT |

2012 Security Outlook by ComputerWeekly.com

February 24, 2012 - (Free Research)
This report from the Corporate Executive Board, based on extensive research with Chief Information Security Officers, identifies the top 10 security imperatives for 2012. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Key Insights for Building “Consumerised” End-User Services by ComputerWeekly.com

October 05, 2011 - (Free Research)
This report extract from the Corporate Executive Board gives IT organisations an insight into the best approaches to building and managing consumer technology in the workplace. 
(IT BRIEFING) READ ABSTRACT |

2014 IT Budget Benchmark by ComputerWeekly.com

November 29, 2013 - (Free Research)
IT spending will grow  by 3% in 2014 but this hides a significant growth in shadow IT spending by other parts of the business, the CEB 2014 IT Budget Benchmark reveals. 
(IT BRIEFING) READ ABSTRACT |

The Future of Corporate IT by ComputerWeekly.com

June 05, 2013 - (Free Research)
This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Business Outcomes from Big Data by ComputerWeekly.com

April 10, 2013 - (Free Research)
This research study from CEB evaluates the CIO's role in making big data attainable and useful for the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

2011–2012 IT Budget Benchmarks by ComputerWeekly.com

November 21, 2011 - (Free Research)
The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends. 
(IT BRIEFING) READ ABSTRACT |

2012-2013 IT Budget Benchmark by ComputerWeekly.com

December 13, 2012 - (Free Research)
This in-depth research from business advisory group CEB assesses IT spending plans in 2013 based on a survey of 180 large international businesses. 
(IT BRIEFING) READ ABSTRACT |

Essential Guide to Business Continuity and Disaster Recovery Plans by TechTarget

February 07, 2014 - (Free Research)
Disaster recovery and business continuity planning isn't a one-time occurrence, It needs constant management. But first, you need to know the proper steps to its implementations. Complete this brief survey and gain access to this expert e-guide offering a collection of best business continuity and disaster recovery content. 
(RESOURCE)

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Best Practices for Recruiting the Best Talent by Oracle Corporation

October 31, 2013 - (Free Research)
This executive paper examines best practices in recruiting and the technology behind these practices. It gives tips to help reduce time to hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency while finding quality talent needed for driving business results. 
(WHITE PAPER) READ ABSTRACT |

Six Best Practices for Agent Knowledge Management by KANA (E-mail this company)

June 21, 2012 - (Free Research)
Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Cloud Computing Adoption by IBM

August 31, 2013 - (Free Research)
Explore this exclusive white paper to discover the single set of best practices to help you accelerate cloud adoption, and maximize the benefits it provides. 
(WHITE PAPER) READ ABSTRACT |

Five Areas of Records and Information Management Best Practices by Iron Mountain

June 20, 2012 - (Free Research)
More than 73% of CIOs, general counsel and records managers surveyed in a recent compliance benchmark study indicated they do not proactively monitor their records program for compliance. Out of 4,000 respondents, 42% have no formal information security program and 61% struggle with discovery. Where does your company’s policy fall? 
(WHITE PAPER) READ ABSTRACT |

E-Book: The New Best Practices for Document Imaging, OCR, and Scanning by Nuance

July 12, 2011 - (Free Research)
Successful document management begins with efficient and well-managed document imaging, scanning and capture processes. This eBook examines the latest trends in document imaging and scanning, as well as optical character recognition (OCR), and provides expert advice on best practices in those areas. 
(EBOOK)

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.

January 23, 2009 - (Free Research)
This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Building a Best-Run Finance Organization by SAP America, Inc.

June 01, 2008 - (Free Research)
This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG

September 18, 2008 - (Free Research)
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 
(WHITE PAPER) READ ABSTRACT |

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite

August 2008 - (Free Research)
In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes. 
(WHITE PAPER) READ ABSTRACT |

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