This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 

For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment. 

Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users. 

In this white paper, discover how you can leverage the benefits of image‐based backup solutions for your virtual infrastructure. Explore the various backup technologies for both physical and virtual servers to determine the best option for your backup solution, and find out what the strengths and weaknesses are of adopting image‐based backups. 

Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 

Organizing, indexing and storing info is paramount to HR departments today. This paper offers up five best practices for elevated HR efficiency. Read this and learn why reducing paper, employing a hybrid approach based on both paper and digital records, and joining forces with a trusted partner can enable swifter and more efficient operations. 

This webcast discusses the cloud-based SAP Business ByDesign solution and how it leads to increased profitability and improved business processes. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 

This paper outlines some of the most common questions regarding BI and analytics and provides recommendations and best practices for improving your strategy.