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Managing Data, Managing Change: Making MDM Work by Baseline Consulting September 2008 - (Free Research) This white paper discusses, Business Change Management, Data Change Management, and Cultural Change Management. These are the three main categories of change management that accompany any Master Data Management (MDM) effort.  (WHITE PAPER) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.  (WHITE PAPER) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.  (WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.  (WHITE PAPER) READ ABSTRACT |

The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent November 2008 - (Free Research) This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.  (WHITE PAPER) READ ABSTRACT |

The Benefits of Segmenting Your Network Infrastructure by Avaya June 2011 - (Free Research) Uncover how a single, homogenous network can lead to vendor lock-in and learn how you can overcome it as this white paper discusses a new solution that enables network segmenting, leading to more clarity and better pricing.  (WHITE PAPER) READ ABSTRACT |

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks August 2007 - (Free Research) The beliefs that IMS architecture is nearly identical to SOA within the enterprise application development market are not without merit. Read this paper to learn the key differences.  (WHITE PAPER) READ ABSTRACT |

Getting the Foundation Right: Unified Communications by ShoreTel May 2009 - (Free Research) Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities.  (WHITE PAPER) READ ABSTRACT |

Maximize Your Collaboration Investment by Choosing the Right Services Approach by Cisco Systems, Inc. June 2010 - (Free Research) This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.  (ANALYST REPORT)

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery by CA Technologies. August 2008 - (Free Research) Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.  (WHITE PAPER) READ ABSTRACT |

A closer look at video conferencing solutions, technology and vendors by Polycom, Inc. April 2011 - (Free Research) In order to successfully implement your video conferencing solutions, you must understand the physical components of your system.  This e-guide can help you by uncovering the ins and outs of video conferencing architectures while also providing an in-depth look at solutions, technology and vendors.  (EGUIDE) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat December 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.  (WHITE PAPER) READ ABSTRACT |

Special Report: Top 10 Questions to Ask Before Purchasing Video Conferencing by LifeSize July 2012 - (Free Research) Uncover the top ten questions you should ask any potential video conferencing vendor before investing in a collaboration solution.  (WHITE PAPER) READ ABSTRACT |

Nemertes – Video Conferencing: A Total Cost of Ownership (TCO) Analysis by Vidyo, Inc. December 2012 - (Free Research) This Nemertes Research paper analyzes the network, hardware, and operational costs of four of today's leading video conferencing vendors' solutions to help you understand the true TCO of video conferencing.  (WHITE PAPER) READ ABSTRACT |

Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors by LogMeIn, Inc. April 2013 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.  (EGUIDE) READ ABSTRACT |

Mobile Collaboration: Strategies and Challenges by Sprint January 2013 - (Free Research) This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.  (EGUIDE) READ ABSTRACT |

Best Practices in Instant Messaging Management by Dell Software October 2008 - (Free Research) Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks.  (WHITE PAPER) READ ABSTRACT |

Business Case for VoIP Readiness Assessment by Fluke Networks August 2009 - (Free Research) This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.  (WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat October 2010 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.  (WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.  (WHITE PAPER) READ ABSTRACT |

CX-E - The Industry's Most Interoperable UC Solution by AVST (E-mail this company) August 2012 - (Free Research) Uncover details about the industry's most interoperable, private cloud unified communications (UC) platform that can help you solve your most critical UC business challenges with solutions for mobile, voice, business processes, and interoperability.  (WHITE PAPER) READ ABSTRACT |

Collaboration: Decision Time: Product Benefits and Tradeoffs by SearchUnifiedCommunications.com May 2012 - (Free Research) This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.  (EGUIDE) READ ABSTRACT |

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc. April 2007 - (Free Research) Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details.  (WHITE PAPER) READ ABSTRACT |

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award by RADVISION June 2008 - (Free Research) Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.  (WHITE PAPER) READ ABSTRACT |

Transforming your Contact Center…”SIP-ly” Stated by AT&T Corp September 2011 - (Free Research) Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.  (WHITE PAPER)

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