|
| |
1 - 25 of 467 | Next Page
|
Featured Sponsors
Microsoft Dynamics CRM Trial by Microsoft
March 2008 - (Free Research)
Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
|
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
|
Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect
August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
|
CRM and Social Media by Infor
December 2012 - (Free Research)
Leveraging social media as part of your marketing strategy has obvious benefits, but you need the right strategy to experience all of them! This helpful resource answers questions about the why and how of social CRM, and offers five key guidelines for an effective social media strategy.
|
Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd
April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more.
|
Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation
July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
|
Enterprise Cloud Services for Microsoft® Dynamics CRM by Hewlett-Packard Limited
February 2012 - (Free Research)
This brief overview of HP Enterprise Cloud Services for Microsoft Dynamics CRM details how to attain a private cloud and why this solution is so beneficial for marketing, sales and customer service. Read this now to gain a thorough understanding of private clouds for CRM.
|
Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft
June 2007 - (Free Research)
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
|
Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.
January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
|
Debunking Security Concerns with Hosted Call Centers by inContact
January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.
|
Apptio’s Cloud Business Management by Apptio
June 2013 - (Free Research)
The cloud is creating a new economic model for IT. This informative paper explores how, for the first time, business leaders can calculate exactly how much applications like email, ERP, CRM, expense management, account software, and many other such applications cost in the cloud.
|
Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation
March 2008 - (Free Research)
This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today.
|
The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation
August 2012 - (Free Research)
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.
|
Designed to Manage Lean Principles by Epicor Software Corporation
September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so
|
Why WebSphere Operational Decision Management? by IBM
October 2011 - (Free Research)
In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
|
Mainframe Server Consolidation Should be on Your Hit List by CA Technologies.
March 2013 - (Free Research)
This expert e-guide explains why mainframe server consolidation should be a top priority because it not only yields reduced costs, it allows for improved robustness, scalability, and capacity flexibility.
|
Speech Analytics: The Simple Definition by Calabrio, Inc.
June 2011 - (Free Research)
What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are.
|
Why the Future of the Cloud is Open by Red Hat/Cisco/Intel
February 2012 - (Free Research)
Explore 3 approaches to building a cloud in this white paper. Discover why building an open cloud is the best strategy to unlock the full efficiency, agility, and cost benefits of cloud computing, and learn what the essential requirements of building an open cloud are.
|
Why the future of the cloud is open by Red Hat
July 2012 - (Free Research)
Explore the characteristics of open cloud, and discover how adopting a truly open cloud delivers the maximum business value in this essential resource.
|
Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management by MarketTools, Inc.
January 2011 - (Free Research)
Listening to customers today is a given. This Webinar will explain how companies can improve the customer experience, build loyalty, and deliver real business impact by acting on customer feedback. Attendees will also learn why it’s imperative to take action on the voice of the customer, the benefits of doing so, and the mechanisms that support it.
|
Why IBM Operational Decision Management by IBM
June 2012 - (Free Research)
By coding business policy-based conditions and actions into your organization's applications, operational decision management (ODM) can give you the IT agility to effectively respond to changing demands from the market, competitors and regulators. Read this white paper to learn how ODM works and how it benefits policy managers.
|
|
|
