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How to Make the Most of Your Energy in the Data Center by APC November 30, 2009 - (Free Research) IT pros often lack an understanding of the importance of energy efficiency in the data center. This videocast explores how operational efficiency can enable your organization to reduce infrastructure costs and improve resource utilization.  (VIDEO) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.  (WHITE PAPER) READ ABSTRACT |

D2D2T Backup Architectures and the Impact of Data De-duplication by Quantum Corporation May 2008 - (Free Research) This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment.  (WHITE PAPER) READ ABSTRACT |

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP AG January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.  (WHITE PAPER) READ ABSTRACT |

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.  (CASE STUDY) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink. November 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise.  (WHITE PAPER) READ ABSTRACT |

VMware Data Backup and Recovery -- Deduplication Storage Best Practices Guide by Data Domain January 2008 - (Free Research) VMware offers benefits, but it can cost you extra storage, backup resources and administrative challenges. This paper reviews the best practices for architecting a backup/recovery/DR approach for VMware using Data Domain storage.  (WHITE PAPER) READ ABSTRACT |

How Server-Based Networks Boost Small Businesses by Dell, Inc. and Microsoft December 2009 - (Free Research) This paper describes how any small business can benefit from the advantages of a server-based network. Putting a fast and well-equipped server to work increases your productivity, enables smart backup and archiving, and vastly improves the security of your data.  (WHITE PAPER) READ ABSTRACT |

Improving Energy Efficiency with Intel® Xeon® Processor-based Servers and VMware Virtualization Infrastructure by Insight & Intel October 2009 - (Free Research) VMware Enhanced VMotion coupled with Intel VT FlexMigration allows live migration across different generations of Intel Xeon processor-based servers, giving IT managers the freedom to move workloads whenever necessary, helping ensure business continuity during unforeseen spikes in data center resources.  (PRODUCT OVERVIEW) READ ABSTRACT |

eGuide: An In-Depth Look at Data Deduplication Methods by CDW Corporation September 2009 - (Free Research) This E-Guide will discuss the various approaches to data deduplication. You'll learn the pros and cons of each, and will benefit from independent expert insight that will help you get the most out of the approach you take with data deduplication technology.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin November 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.  (WHITE PAPER) READ ABSTRACT |

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.  (CASE STUDY) READ ABSTRACT |

Protecting Critical Applications on Mobile Platforms by Intel Corporation September 2009 - (Free Research) This article describes and discusses benefits of a research prototype, P-MAPS, a processor-measured service layer that dynamically reduces the trusted computing base (TCB) and verifiably improves the runtime security of user's applications, without interrupting the typical operation of the user OS.  (WHITE PAPER)

Improving Client Stability with Proactive Problem Management by Intel September 2009 - (Free Research) Intel IT implemented a proactive problem management process based on analysis of objective, largely system-generated data from client PCs across our worldwide environment.  (WHITE PAPER)

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP AG January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers.  (WHITE PAPER) READ ABSTRACT |

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM January 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.  (WHITE PAPER) READ ABSTRACT |

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation November 2009 - (Free Research) This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.  (WEBCAST) READ ABSTRACT |

5 Ways VMware vSphere Improves Backup and Recovery by Veeam Software November 2009 - (Free Research) VMware's latest enterprise-level hypervisor product suite, vSphere, includes many new features and technological enhancements over its predecessor, VMware Infrastructure 3 (VI3). This white paper focuses on how VMware improved various storage technologies, how they relate to data backup and recovery, and more.  (WHITE PAPER) READ ABSTRACT |

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin by Embarcadero Technologies, Inc. November 2009 - (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.  (PODCAST) READ ABSTRACT |

Four Ways to Improve Your TSM Environment with A SEPATON VTL by SEPATON November 2009 - (Free Research) Get expert insights on the key benefits of VTL technology in a TSM environment. Understand how VTL technology can improve TSM operations and enhance the existing disk pool.  (VIDEO) READ ABSTRACT |

DataCore Software: IDC on Removing Storage-Related Barriers to Virtualization by DataCore Software Corporation July 2009 - (Free Research) Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging.  (ANALYST BRIEF) READ ABSTRACT |

Building a Powerful, Resilient, Affordable IT Infrastructure by CompuCom and IBM October 2009 - (Free Research) Small and midsize companies with strapped IT budgets and limited IT resources do not have to be limited to inflexible, inefficient IT infrastructures that offer unreliable IT services. Instead, smaller companies can empower their IT environments through virtualization, optimizing assets and realizing new opportunities for efficiency.  (WHITE PAPER) READ ABSTRACT |

Affordable Consolidation Solutions with VMware and IBM System Storage DS3000 series by CompuCom and IBM November 2009 - (Free Research) Consolidating servers with VMware Infrastructure can deliver significant benefits, including: reduced capital and operating costs, infrastructure costs, faster IT response to business demands, improved IT service levels, and more consistent business operations.  (ANALYST BRIEF) READ ABSTRACT |

Virtual Desktops and the Pano System by Pano Logic, Inc November 2009 - (Free Research) Pano Logic® is the first company to offer a complete, purpose-built solution for virtual desktops combining a unique zero-client endpoint device with centralized tools designed specifically for the tasks of deployment and managing virtual desktops.  (WHITE PAPER) READ ABSTRACT |

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