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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..
Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.

Fixed-Mobile Convergence 101 by Orange Business Services

August 03, 2009 - (Free Research)
Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now. 
(PODCAST) READ ABSTRACT |

Driving Performance with IBM XIV Storage System by IBM

April 18, 2014 - (Free Research)
This podcast describes why storage is an essential cornerstone to a private computing cloud, and proposes the key elements to a successful implementation. 
(PODCAST) READ ABSTRACT |

Hosted ITSM Toolset Provides Key Monitoring and Management Benefits by CA Technologies.

June 28, 2012 - (Free Research)
To keep up in an increasingly global business climate, companies must have effective incident and change management processes in place. This case study recommends a hosted ITSM toolset that can help you maintain better control over your IT infrastructure, no matter where it is physically located. 
(CASE STUDY) READ ABSTRACT |

PODCAST: Integrated Network Faxing: The Key To Improved Productivity And Information Security by GFI Software

August 2008 - (Free Research)
With an integrated network faxing solution, you can save thousands of dollars in labor costs alone and improve productivity. At the same time your faxes can be readily prepared, and more professional in appearance. Higher productivity and lower costs... 
(PODCAST) READ ABSTRACT |

KVM: Hypervisor Security You Can Depend On by Red Hat & IBM

February 2012 - (Free Research)
Implementing secure virtual and cloud environments is a major concern for businesses. Discover how KVM hypervisors provide the security businesses need with features such mandatory access control and hardware-based isolation, and compare its performance against other general-purpose x86 hypervisors. 
(WHITE PAPER) READ ABSTRACT |

Getting Started With E-mail Archiving for Exchange by Sherpa Software

May 2008 - (Free Research)
This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company. 
(WHITE PAPER) READ ABSTRACT |

Application platform system with integrated expertise by IBM

January 2013 - (Free Research)
Access this informative resource to learn how integrated systems built on patterns of expertise combine the flexibility of general-purpose systems, the elasticity of cloud computing, and the simplicity of an appliance to optimize the economics of your IT environment. Discover the benefits and capabilities of these systems by reading now. 
(BROCHURE) READ ABSTRACT |

Hosted Contact Center Market Report: DMG Consulting by LiveOps

March 2011 - (Free Research)
Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players. 
(ANALYST REPORT) READ ABSTRACT |

The Top 10 Reports for Managing Vulnerabilities by Qualys

July 2012 - (Free Research)
Observing the complete lifecycle of vulnerability management begins with asset discovery. Learn more about the key steps for successful management with this informative resource. How can you improve your security? 
(WHITE PAPER) READ ABSTRACT |

Email and Web Security SaaS by Webroot

April 2009 - (Free Research)
Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption. 
(WHITE PAPER) READ ABSTRACT |

Calculating the ROI of a SOA Project by Wipro Technologies

June 2008 - (Free Research)
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative. 
(WHITE PAPER) READ ABSTRACT |

Virtualizing Open Text Fax Server with Real-time Fax over IP (FoIP) and Open Text Fax Gateway by OpenText

October 2010 - (Free Research)
This paper discusses the concept and benefits of virtualization of key systems and applications. It also presents a number of scenarios to help you achieve a unified and fully supported virtual IP Fax environment centered on Open Text Fax Server, T.38 real-time Fax over IP, and an Open Text Fax Gateway. 
(WHITE PAPER) READ ABSTRACT |

Can the Cloud Deliver More Up-time than On-premises Deployments? by Five9

April 2013 - (Free Research)
Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems. 
(WHITE PAPER) READ ABSTRACT |

10 Questions to Ask Before You Buy an Anti‐Spam Solution by WatchGuard Technologies, Inc.

October 2010 - (Free Research)
With so many anti-spam products on the market, how can you be sure you're getting the best solution for your business network? With these ten critical questions as your guide, you can cut through the marketing hype and zero in on the key features and benefits that should guide your decision. 
(WHITE PAPER) READ ABSTRACT |

Why You Should Consider Cloud-Based Email Archiving by Perimeter eSecurity

November 2011 - (Free Research)
This whitepaper, authored by messaging industry analyst The Radicati Group, looks at the key reasons organizations should consider moving to a cloud-based archiving solution. 
(WHITE PAPER) READ ABSTRACT |

Understanding Hosted Exchange Options by SearchExchange.com

May 2013 - (Free Research)
This expert handbook examines the pros and cons of on-premise vs. off-premise Exchange environments. Learn more about how to weigh hosted Exchange options, the key security considerations and why new Office 365 versions are emphasizing subscriptions. 
(EGUIDE) READ ABSTRACT |

Item-level RFID Tagging and the Intelligent Apparel Supply Chain by Motorola, Inc.

February 2011 - (Free Research)
This paper provides an overview of item-level radio frequency identification (RFID) tagging in the apparel supply chain. It explains the evolution of RFID technology and details key benefits when utilized by retailers, distribution and logistics providers, and manufacturers. 
(WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Organizing for Management Excellence by Oracle Corporation

September 2008 - (Free Research)
Many organizations have achieved dramatic performance improvements by sustaining a focus on strategy implementation. We have captured and codified a body of knowledge from these successful organizations that provides the foundation for an emerging professional function focused on the management of strategy. 
(JOURNAL ARTICLE) READ ABSTRACT |

Garanti Teknoloji aids IT productivity with simplified mainframe operations by CA Technologies.

July 2011 - (Free Research)
This success story identifies the risks and consequences of poor mainframe management. Find out how one organization simplified this essential process and maintained its reputation and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Speech Analytics - The Power of Simplicity by Calabrio, Inc.

June 2011 - (Free Research)
This overview examines the power of Speech Analytics technology to extend resources and expand knowledge. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Channel Sales Management: New Applications for High-Tech Vendors by SAP AG

January 2009 - (Free Research)
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications. 
(WHITE PAPER) READ ABSTRACT |

The power of Call Centers and Customer Loyalty by Infor CRM

February 2012 - (Free Research)
Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty. 
(EGUIDE) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)
For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
(WHITE PAPER) READ ABSTRACT |

Call Center Analytics: The Bottom Line by Genesys

November 2013 - (Free Research)
This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction. 
(EGUIDE) READ ABSTRACT |

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