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Rheem Mobilizes Field Service by Kony
May 07, 2013 - (Free Research)
This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.
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Mobilizing Field Forces on Smartphones by BlackBerry
August 06, 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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Empower Your Technicians, Lower Your Costs by Kony
December 31, 2012 - (Free Research)
Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.
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Field Service Mobility Best Practices by NetMotion Wireless
June 22, 2011 - (Free Research)
Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity. Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.
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Solving the BYOD Puzzle with Google Apps by Google
December 31, 2012 - (Free Research)
This resource explores the challenges of the bring your own device (BYOD) trend an introduces how Google Apps allows both data and functionality to live in the cloud, overcoming these challenges.
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Webinar - Six Reasons Why You Need A Mobile Capture Strategy by Kofax, Inc.
December 31, 2012 - (Free Research)
As many organisations attempt to streamline their business processes, many are turning to capture in various areas of their business.This webcast explores the benefits of mobile capture as the final step in your capture strategy. Continue on for six reasons why you need a mobile capture strategy.
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Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company
April 23, 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform.
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Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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Mobile NFC in Retail by ComputerWeekly.com
November 2012 - (Free Research)
This report from the GSMA explains the opportunities for NFC Mobile communications in retail.
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Realizing Rapid ROI Through Mobility by BlackBerry
February 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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ImageMC++ by Viking Software Solutions
ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.
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Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry
February 2010 - (Free Research)
In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
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Data Deduplication FAQ Podcast by Quantum Corporation
May 2008 - (Free Research)
This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today.
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Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.
June 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services.
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Utilities Are Once Again Leading with Mobile Technology by SAP America, Inc.
May 2013 - (Free Research)
This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time.
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The Quest for a Cloud Integration Strategy by Dell Boomi
October 2012 - (Free Research)
Although Software as a Service (SaaS) has enabled businesses of all sizes to leverage enterprise-grade applications with affordable pricing, it has also introduced significant integration challenges. Read this paper to learn why a SaaS integration strategy is crucial for success, 8 elements to look for when evaluating a strategy, and more.
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Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.
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King’s Daughters Medical Center gains real benefits from virtualization by CDW Healthcare
April 2011 - (Free Research)
This white paper from CDW Healthcare takes a close look at how King's Daughters Medical Center has implemented virtualization into their day-to-day and the positive results from adopting a virtualized storage system. Read on to learn more about virtualization in the medical field today!
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