As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 

This podcast reaveals how employing a data warehousing and analytical appliance can provide the speed and functionality to enable CIOs and their teams to create value from big data. 

This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources. 

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 

<p>Access this video to learn one professional services firm’s approach to converged infrastructure. Discover proven strategies to modernize your infrastructure and realize benefits like increased agility, improved application response time and more.</p> 

<p>The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.</p> 

Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool. 

<p>One of SAP’s most popular modules, SAP Plant Maintenance (PM), runs best when you have achieved effect data management. In this white paper, find five common challenges that plant maintenance workers are faced with and ways to overcome them to maximize SAP PM effectiveness.</p> 

This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more. 

We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams. 

Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost. 

The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.