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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Storage solution reduces cost from $8.50/IOPS to $1.05/IOPS by SanDisk Corporation (E-mail this company)

January 31, 2014 - (Free Research)
This white paper highlights interviews conducted by Forrester Consulting with customers that have had extensive hands-on experience using a software solution that monitors data usage and caches "hot data" on solid state drives (SSDs). 
(WHITE PAPER) READ ABSTRACT |

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)
This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes. 
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Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.

June 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Virtualizing IBM Lotus Domino 8.5.1 on VMware vSphere 4 - Testing Performance, Functionality and Benefits by VMware, Inc.

May 2011 - (Free Research)
In this podcast, Jim Powers from IBM and David Korsunsky from VMware will introduce the results of the latest testing done to validate performance and functionality for running IBM Lotus Domino™ 8.5.1 running on virtual machines using VMware vSphere™ 4.0.  
(PODCAST) READ ABSTRACT |

Virtualizing IBM Lotus Domino 8.5.1 on VMware vSphere 4 – Testing Performance, Functionality and Benefits by VMware, Inc.

May 2011 - (Free Research)
In this webinar, Jim Powers from IBM and David Korsunsky from VMware will introduce the results of the latest testing done to validate performance and functionality for running IBM Lotus Domino™ 8.5.1 running on virtual machines using VMware vSphere™ 4.0.  
(WEBCAST) READ ABSTRACT |

Enkitec Improves Performance, Scalability, and Management of Hosted IT Services Environment with Oracle Exadata by Oracle Corporation

August 2011 - (Free Research)
In this podcast, Wade Nicholas, President of Enkitec, an IT consulting firm, explores what is driving customer interest in Oracle Exadata today. 
(PODCAST) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software

October 2011 - (Free Research)
Read this white paper to learn how you can overcome many data integration challenges. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Application Response Time in Health Care by HP & Intel®

September 2011 - (Free Research)
This document is a compilation of five early customer evaluations of the DL980 from 2010 to 2011—all documented to demonstrate the significant business benefits customers have received by migrating to the new generation DL980 servers. 
(WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

January 2011 - (Free Research)
Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. 
(WHITE PAPER) READ ABSTRACT |

Realizing Asset-Centric and User-Centric Approaches to Security by RES Software

September 2009 - (Free Research)
This white paper presents an overview of both the asset-centric and the user-centric approaches to security. These approaches will be mapped towards the standard for Information Security: ISO 17799. 
(WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.

October 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage. 
(RESOURCE CENTER) READ ABSTRACT |

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing by Atos Origin

July 2012 - (Free Research)
This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI. 
(WHITE PAPER) READ ABSTRACT |

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing by Vidyo, Inc.

July 2012 - (Free Research)
This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

Designed to Manage Lean Principles by Epicor Software Corporation

September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

ICBC Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy by Genesys

December 2012 - (Free Research)
This case study reveals how Canadian insurer ICBC built a flexible, cutting-edge contact center as a key part of its customer-centric strategy, enabling the company to improve routing flexibility, increase customer satisfaction, and more. 
(CASE STUDY) READ ABSTRACT |

E-Guide: Document-Centric BPM by AuraPortal

March 2011 - (Free Research)
Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM. 
(EGUIDE) READ ABSTRACT |

Business Process-Centric Information Technology: Aligning Business and Technology for High Performance by Accenture

February 2009 - (Free Research)
Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance. 
(WHITE PAPER) READ ABSTRACT |

Using Oracle BI with Oracle E-Business Suite by Noetix Corporation

August 2008 - (Free Research)
This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings. 
(WEBCAST) READ ABSTRACT |

Bendigo Bank delivers a higher quality customer experience with HP by Hewlett-Packard Company

June 2011 - (Free Research)
In this case study, discover how Bendigo Bank successfully implemented a new CRM platform with less risk and lower total cost of ownership (TCO) by leveraging quality management and testing tools to ensure consistent performance. 
(CASE STUDY) READ ABSTRACT |

Case-study: virtualize servers for faster provisioning and reduced carbon footprint by Intel

April 2014 - (Free Research)
In this white paper, find out how a utilities company modernized their aging and inflexible data center with virtualization and a high-performance computing platform. 
(WHITE PAPER) READ ABSTRACT |

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