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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 02, 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 26, 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.

July 10, 2009 - (Free Research)
In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare. 
(CASE STUDY) READ ABSTRACT |

Forbes: The Secret Sauce of Oracle's Commercial Success by Oracle Corporation

April 08, 2014 - (Free Research)
What sets Oracle Sales Cloud apart from other CRM apps is its ability to help sales reps to sell more, allow managers to know more, and, thereby, enable the organization to grow more. In this white paper you'll find a number of important lessons about infusing sales organizations with actionable insights, and more. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 01, 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

 Achieving Measurable Gains by Automating Claims Processing by Kofax, Inc.

March 31, 2010 - (Free Research)
This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide. 
(WHITE PAPER) READ ABSTRACT |

Forbes: The Secret Sauce of Oracle's Commercial Success by Oracle Corporation

September 10, 2013 - (Free Research)
In this brief, yet informative resource, discover how a cloud-based customer relationship management (CRM) platform empowers sales teams with actionable insights, real-time information, and analytical capabilities. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Boeing Commercial Aviation Services IT performance, availability, customer satisfaction soars by Hewlett-Packard Company

August 31, 2010 - (Free Research)
This case study details how Boeing's Commercial Aviation Services division leveraged application performance management (APM) tools to improve availability of business critical applications; empower application teams to take ownership of system availability and performance; streamline business processes; and lower costs. 
(WHITE PAPER) READ ABSTRACT |

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online

June 24, 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. 
(CASE STUDY) READ ABSTRACT |

Windows 7 Commercial Adoption Outlook by Dell, Inc. and Microsoft

October 15, 2009 - (Free Research)
Windows XP won't be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone else on October 22, IT professionals should start preparing for it now. 
(ANALYST REPORT) READ ABSTRACT |

Open Source, Commercial Software, or Coexistance Strategy? by IBM

October 28, 2010 - (Free Research)
This white paper examines the benefits of using open source software, along with some of the potential risks, to help you determine whether your company should turn to an open source solution, a commercial application, or a combination of both. 
(WHITE PAPER) READ ABSTRACT |

Migrating JEE Applications to SpringSource tc Server by VMware, Inc.

March 02, 2011 - (Free Research)
This white paper focuses on the migration decision processes for determining whether to migrate your applications or portions of your applications from commercial JEE servers to SpringSource tc Server. 
(WHITE PAPER) READ ABSTRACT |

Implementing Enterprise Resource Planning: Lessons Learned from the Front by SAP AG

September 21, 2010 - (Free Research)
SAP has implemented ERP systems for more than 30 years. The following SAP Insight draws lessons about what has been done well, what has yet to be done well, best practices from large commercial company implementations, and best practices for the governance of implementations that achieve the results and benefits foreseen. 
(WHITE PAPER) READ ABSTRACT |

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency by EMC Corporation

June 2008 - (Free Research)
For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority. 
(WHITE PAPER) READ ABSTRACT |

Application Transformation and Modernization by Hewlett-Packard Company

April 2013 - (Free Research)
Many organizations are finding that their applications are much more diverse and varied than many businesses would like. Access this presentation transcript to learn how to go about improving and updating your applications for a modern age. Learn the key considerations you must take into account and where to start. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Application Transformation and Modernization by Hewlett-Packard Limited

November 2012 - (Free Research)
Many organizations are finding that their applications are much more diverse and varied than many businesses would like. Access this presentation transcript to learn how to go about improving and updating your applications for a modern age. Learn the key considerations you must take into account and where to start. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Mobile location-based services gaining ground by ComputerWeekly.com

November 2010 - (Free Research)
From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing. 
(WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT |

Confronting the Data Center Crisis: A Cost - Benefit Analysis of the IBM Computing on Demand (CoD) Cloud Offering by IBM

December 2010 - (Free Research)
Through IBM client interviews across several industries and other industry and workload analyses, this paper examines the benefits and costs of IBM’s Computing on Demand cloud offering for high performance business and technical computing. Read now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Confronting the Data Center Crisis: A Cost-- Benefit Analysis of the IBM Computing on Demand (CoD) Cloud Offering by IBM

March 2009 - (Free Research)
Through IBM client interviews across several industries and other industry and workload analyses, this paper examines the benefits and costs of IBM's CoD offering for high performance business and technical computing. 
(WHITE PAPER)

Lowering the Cost of Business Intelligence With Open Source: A Comparison of Open Source and Traditional Vendor Costs by Pentaho Corporation

June 2010 - (Free Research)
Many of the top reasons given for the use of open source BI software is "lower costs." The question is whether commercial open source actually matters when it comes to lowering license and support costs. Read this analyst report for comparison of the software and support costs of traditional BI vendors versus commercial open source BI from Pentaho. 
(ANALYST REPORT) READ ABSTRACT |

The Future of Authentication for Online Services by SafeNet, Inc.

November 2009 - (Free Research)
In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. 
(WHITE PAPER) READ ABSTRACT |

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