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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.

June 23, 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services. 
(WHITE PAPER) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - (Free Research)
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... 
(CASE STUDY) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 23, 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 25, 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 06, 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

Improving Service in Volatile Markets by Microsoft

September 2008 - (Free Research)
To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. 
(WHITE PAPER)

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)
This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes. 
(WHITE PAPER) READ ABSTRACT |

Enkitec Improves Performance, Scalability, and Management of Hosted IT Services Environment with Oracle Exadata by Oracle Corporation

August 2011 - (Free Research)
In this podcast, Wade Nicholas, President of Enkitec, an IT consulting firm, explores what is driving customer interest in Oracle Exadata today. 
(PODCAST) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 2009 - (Free Research)
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. 
(WEBCAST) READ ABSTRACT |

Podcast: Virtualizing IBM Lotus Domino 8.5.1 on VMware vSphere 4 - Testing Performance, Functionality and Benefits by VMware, Inc.

May 2011 - (Free Research)
In this podcast, Jim Powers from IBM and David Korsunsky from VMware will introduce the results of the latest testing done to validate performance and functionality for running IBM Lotus Domino™ 8.5.1 running on virtual machines using VMware vSphere™ 4.0.  
(PODCAST) READ ABSTRACT |

Virtualizing IBM Lotus Domino 8.5.1 on VMware vSphere 4 – Testing Performance, Functionality and Benefits by VMware, Inc.

May 2011 - (Free Research)
In this webinar, Jim Powers from IBM and David Korsunsky from VMware will introduce the results of the latest testing done to validate performance and functionality for running IBM Lotus Domino™ 8.5.1 running on virtual machines using VMware vSphere™ 4.0.  
(WEBCAST) READ ABSTRACT |

Storage solution reduces cost from $8.50/IOPS to $1.05/IOPS by SanDisk Corporation (E-mail this company)

January 2014 - (Free Research)
This white paper highlights interviews conducted by Forrester Consulting with customers that have had extensive hands-on experience using a software solution that monitors data usage and caches "hot data" on solid state drives (SSDs). 
(WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). 
(WHITE PAPER) READ ABSTRACT |

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.

September 2008 - (Free Research)
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. 
(WHITE PAPER) READ ABSTRACT |

University Uses Hosted Collaboration Solution to Enhance Learning and Strengthen Community by Microsoft

October 2008 - (Free Research)
St. John's University wanted to implement a communication and collaboration system capable of meeting the needs of its students' digital lifestyles. The University replaced its Unix-based e-mail solution for students with Microsoft® Live@edu. 
(CASE STUDY) READ ABSTRACT |

Managing the WAN's Migration from Plumbing to Platform by CA Technologies.

December 2007 - (Free Research)
Fundamental shifts in WAN design are underway to achieve better management & security, while at the same time supporting emerging business application and network trends. Read this white paper to see how these shifts will impact your organization. 
(WHITE PAPER) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. 
(WEBCAST) READ ABSTRACT |

The Importance of Application Response Time in Health Care by HP & Intel®

September 2011 - (Free Research)
This document is a compilation of five early customer evaluations of the DL980 from 2010 to 2011—all documented to demonstrate the significant business benefits customers have received by migrating to the new generation DL980 servers. 
(WHITE PAPER) READ ABSTRACT |

Maximizing Value Report: A Benefits Analysis of 100 SAP Customers Worldwide by Mainstay Partners

December 2006 - (Free Research)
In this paper, Mainstay Partners analyzes 100 SAP customer case studies and success stories found in the book, "Maximizing Value – 100 Customer Successes" published in 2006. Learn the results of these 'best practice' companies. 
(WHITE PAPER) READ ABSTRACT |

Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead

July 2011 - (Free Research)
This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform. 
(WHITE PAPER) READ ABSTRACT |

Knowledge Management is NOT an Add-on! by Consona Corporation

October 2010 - (Free Research)
Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.

June 2009 - (Free Research)
This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. 
(WHITE PAPER) READ ABSTRACT |

Building a Business Case for your Next-Generation QA Solution by Calabrio, Inc.

June 2011 - (Free Research)
This white paper shows you how to build your business case and obtain approval for a new or upgraded contact center quality assurance and recording solution. 
(WHITE PAPER) READ ABSTRACT |

Speech Analytics: The Simple Definition by Calabrio, Inc.

June 2011 - (Free Research)
What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are. 
(WHITE PAPER) READ ABSTRACT |

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.

September 2010 - (Free Research)
After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well. 
(CASE STUDY) READ ABSTRACT |

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