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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

The IBM Cognos family - Analytics in the hands of everyone who needs it by IBM

May 16, 2013 - (Free Research)
Business intelligence (BI) and business analytics have become a common solution for enterprises. This white paper outlines how you can choose an analytics solution that works for your organization now and also helps satisfy your needs in the future. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 22, 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: How to Identify Which Applications are Right for Public Cloud Computing by Google

March 15, 2011 - (Free Research)
In this e-guide from SearchCloudComputing.com, gain expert insight into how public cloud computing benefits businesses of all sizes. Discover how to identify which applications are good candidates for cloud computing and which are not. And find out about alternatives to adopting a full public or private cloud computing strategy. 
(EGUIDE) READ ABSTRACT |

Cost Savings and Beyond: 4 Overlooked Reasons to Expand Virtualization by VMware, Inc.

July 17, 2013 - (Free Research)
This white paper discusses four key benefits to virtualization – business continuity, simplified IT management, the ability to reallocate IT resources to strategic means, and enhanced business responsiveness. 
(WHITE PAPER) READ ABSTRACT |

BPM Quarterly eZine: Assess for Success - Measuring BPM's Benefits by IBM

May 27, 2011 - (Free Research)
This BPM Quarterly e-zine explores ways you can accurately gauge the progress of your BPM effort. Inside, find not only best practices and expert advice, but access to additional resources about reducing the complexity of BPM integrations and successfully combining BPM and customer relationship management (CRM). 
(EZINE)

The Executive Guide to Data Loss Prevention by Websense, Inc.

September 02, 2009 - (Free Research)
Rich Mogull of Securosis answers the question, What is Data Loss Prevention (DLP)? In this videocast he discusses how DLP benefits business and shows examples of DLP usage in the real world. 
(VIDEO) READ ABSTRACT |

Frequently Asked Questions about Virtualization and the Microsoft/AMD Solution by AMD, Hewlett-Packard and Microsoft

August 11, 2010 - (Free Research)
With virtualization, businesses can increase IT capacity at a lower cost, reduce energy costs and carbon footprint, and have a computing platform that can easily scale as their needs evolve. This white paper details the benefits businesses can achieve through virtualization. 
(WHITE PAPER) READ ABSTRACT |

Mobile Applications Before and After by AT&T Corp

October 04, 2011 - (Free Research)
This white paper takes a look at business processes before and after the use of mobile applications. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 28, 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 31, 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Customer Case Study: Junta de Castilla y León Regional Government by IBM

July 2011 - (Free Research)
The regional government of Castilla y León, one of Spain’s 17 autonomous regions, administers a broad range of social programs through its Social Services agency. More than 50,000 people benefit from the agency’s social assistance programs for the disabled and elderly, and for child protection. 
(CASE STUDY) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Ways BSM has Improved Systems Management Initiatives by Hewlett-Packard Limited

December 2013 - (Free Research)
This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making. 
(EGUIDE) READ ABSTRACT |

The new collaboration: enabling innovation, changing the workplace by IBM

February 2009 - (Free Research)
This white paper discusses the changing face of collaboration and the ways in which the new collaboration can benefit business. It points out that smart businesses already are looking for ways to connect communities so they can tap into both internal and external knowledge and use that knowledge to accelerate innovation. 
(WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Success in the Cloud: Why Workload Matters by IBM

October 2012 - (Free Research)
As the adoption rate of cloud services continues to rise, the question on every IT executive's mind is which IT workloads benefit the most from cloud computing? Review this informative resource to uncover 6 IT workloads that significantly benefit from cloud computing and learn which 3 are considered to deliver the greatest business value. 
(WHITE PAPER) READ ABSTRACT |

Top 5 IT Benefits of the Next-Generation Workplace by Aruba Networks

December 2013 - (Free Research)
This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap the maximum benefits of mobility. 
(WHITE PAPER) READ ABSTRACT |

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