10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Enterprise Engineer 3.5 by McLaren Software.. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software..

2005 Service and Support Metrics Survey by CRMindustry.com (E-mail this company) March 2005 - (Free Research) Support is undergoing a quiet revolution. During the recent technology downturn, it was service and support revenue that sustained many companies. This report presents top level benchmarks of the key metrics used in determining support success. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation. May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Instant Benchmark - Pathways to Improvement for Aerospace, Automotive and High-Tech Manufacturers by Visiprise February 2008 - (Free Research) This Instant Benchmark, sponsored by Visiprise, Inc., reviews Key performance measures and practices at facilities that participate in aerospace, automotive or high tech value chains. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global Manufacturing: MES and Beyond Benchmark Report by Apriso® Corporation (E-mail this company) August 2006 - (Free Research) While the vast majority of global manufacturing companies rely on ERP and database management capabilities to accomplish enterprise tasks today, emerging technologies, such as next generation MES, manufacturing intelligence, and business analytics are playing an increasingly important role. Read this report for details. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Disaster Recovery: Identify Data Value for a Targeted DR Solution by Excel Meridian Data, Inc. June 2008 - (Free Research) The StorTrends© line of storage products from American Megatrends offers a wide variety of DR solutions in its StorTrends storage server appliances including remote, real-time replication, and D2D2T Backup. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc August 2008 - (Free Research) Webinar attendees will learn average percentage of lead growth for BtoB companies, the average number of form fields people will complete before dropping off, etc. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

There Is No Execution without Integration by Apriso Corporation June 2008 - (Free Research) This benchmark is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Storage Efficiency: The Key to Green Storage Operation by Xiotech August 2008 - (Free Research) This paper offers practical advice on how to measure storage system efficiency and compares the efficiency numbers of several common storage solutions. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Podcast: Disaster Recovery -- It's All About the Data! by F5 Networks. July 2008 - (Free Research) This expert Podcast explores best practices in the area of disaster recovery including definitions of key terms and an exploration of storage, infrastructure and data center architectures. Listen to this expert Podcast to find out more. (PODCAST) READ ABSTRACT | GO TO PODCAST

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA. March 2008 - (Free Research) In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. This white paper discusses tips and techniques for setting up effective, iteractive benchmarking and project rollout. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Hot Storage Trends for 2008 by Zenith Infotech July 2008 - (Free Research) Greg Schulz, Senior Analyst for the StorageIO discusses hot storage topics, including: Power Cooling, Floor Space, Archiving, Data footprint reduction, Tiered Storage, Clustering, De-duplication, Data Protection Capacity Planning and much more. (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Transaction Perspective: Online Business Transaction Performance by Keynote Systems Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Disaster Recovery - It's All About the Data! by Arrow Electronics, Inc. August 2008 - (Free Research) Attend this Expert Webcast to learn about best practices in the area of disaster recovery including definitions of key terms and an exploration of storage, infrastructure and data center architectures. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

eBook: Expert Tips to Prevent Data Breaches by McAfee, Inc. June 2008 - (Free Research) As data loss from careless employees or thieves becomes ever more common, every organization should have a plan to notify its constituents if personal information is lost. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Virtualization: Security and Compliance Considerations by ConfigureSoft, Inc July 2008 - (Free Research) Configuresoft's web seminars are interactive e-learning resources that discuss key issues affecting IT security compliance and offer pragmatic ways in which they are being addressed in today's organizations. These online events often includ… (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Customer Data Security: PCI and Beyond – Benchmark Study 2008 by Apani March 2008 - (Free Research) This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PLM "Software as a Service": Improving Product Development Performance for Smaller Manufacturers - An Aberdeen Report by Parametric Technology Corporation (PTC) (E-mail this company) October 2006 - (Free Research) Achieving product profitability in today's innovative environment is tough. Faster product commoditization, outsourcing, and more complex products may defeat efforts to increase profitability. The following Aberdeen report displays some alarming figures that reveal SMEs are missing product development targets that directly impact business results. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT Marketing Executive Outlook - Key Tactics to Improve Your Marketing Results by KnowledgeStorm Webinars (E-mail this company) August 2005 - (Free Research) This presentation document by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

IT Marketing Executive Outlook: Key Tactics to Improve Your Marketing Results by KnowledgeStorm Webinars (E-mail this company) August 2005 - (Free Research) This Webcast, presented by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

E-Guide - Implementing Effective Encryption Tools: Challenges & Best Practices by CREDANT Technologies. August 2008 - (Free Research) Check out this expert E-Guide and learn about the importance of implementing encryption strategies for removable media devices and get tips for overcoming the challenges of deploying this technology. (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

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