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Managing Imports in an ERP System by Xperia June 2008 - (Free Research) Managing imports is more complex, difficult, and error-prone than it initially appears.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Benchmark Application Performance by Citrix September 2008 - (Free Research) Listen to this podcast that details how to successfully benchmark application performance.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Useful Are Storage Benchmarks? by Storage Magazine September 2008 - (Free Research) Despite the attention they get, storage benchmarks can be manipulated to unfairly compare products with vastly different configurations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Management Tools & Utilities for Network & Security Administrators by Dorado Software Dorado Software's Redcell Engineering Editions are off-the-shelf tools and utilities for network and security administrators to gain immediate insight into disparate IT infrastructure assets. From a single console, administrators can quickly identify obsolete network architecture, lack of security, outdated operating systems and more.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Redcell Systems Management Solution for Advanced Server Automation by Dorado Software The Redcell Systems Management Solution (RSMS) provides agentless management of servers, PC's, and laptops. RSMS allows you to take control of your datacenter by presenting a single unified view for remote configuration, health monitoring, compliance auditing, troubleshooting and patching your multi-vendor client and server environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Prosperity Learning Management System (LMS) by Ziiva (E-mail this company) Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

CMiC Enterprise - ERP For Construction and Engineering by CMiC. CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Intel: Comparing Two- and Four-Socket Platforms for Server Virtualization by IBM. October 2008 - (Free Research) This virtualization benchmarking study examined server performance, Total Cost of Ownership (TCO) and scalability for a variety of deployment scenarios.  (WHITE PAPER) GO TO WHITE PAPER

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Telelogic Tau® Model-Driven Development Environment by Telelogic, An IBM Company Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Business Benefits of e-Learning in High-Growth Companies by SkillSoft Corporation August 2008 - (Free Research) This research report looks at learning strategies and the use of e-learning technologies in high-growth companies – by focusing on the experiences of six organizations. It also includes an annual benchmarking study on trends in corporate learning practices.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Communications Supply Chain Solutions Suite by ModusLink (E-mail this company) ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services.  (SERVICE) GO TO DETAILED REPORT

Benchmarking Strategies for Application Acceleration by Akamai Technologies. March 2008 - (Free Research) This paper introduces you to the issues involved in wide-area application slowdowns.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise by Extraview Corporation. ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Detailed and Standardized Work Instructions Made Easy by Sequence. Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reality check: Application Benchmarking & QoE by Fluke Networks March 2008 - (Free Research) In this podcast, Dennis Drogseth and Kara Gattine engage in some 'Fact or Fiction,' focusing on application benchmarking and quality of experience in order to determine if networked applications are functioning optimally and users are productive.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct for Field Service Automation by Dispatch Direct April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

HomeStreet Bank by Apptio August 2008 - (Free Research) This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Configuration Management - How to Really Cover your Assets by Numara Software April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Cost Cutting in IT to Cope with Economic Slowdown by Avaya, Inc July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available from Gartner.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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