Benchmarking Questions Customer ManagersWelcome, Guest      sign in | register | help


   Search for:        Advanced Search
 
Your search for keyword: Benchmarking Questions Customer Managers returned the following results.
RSS What is RSS?
Related Categories

 •   Virtualization
 •   Storage Management
 •   Data Center Management
 •   Business Process Management (BPM)
 •   IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 •   Call Center Management
 •   Project Management Solutions
 •   Availability, Performance and Problem Management
 •   Customer Relationship Management (CRM)
 •   Network Security

Related Searches
 •   Benchmarking Article
 •   Benchmarking Minnesota
 •   Benchmarking Questions Designing
 •   Benchmarking Questions Rfp
 •   Benchmarking Questions View
 •   Employee Benchmarking Questions
 •   Fact Benchmarking Questions Customer
 •   Methods Benchmarking Questions
 •   Objectives Benchmarking Questions
Advertisement

ALL RESULTS
1 - 25 of 463 | Next Page

Featured Sponsors

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..
Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.

IBM InfoSphere DataStage Performance and Scalability Benchmark White Paper  by IBM

March 24, 2011 - (Free Research)
This paper highlights the performance and scalability potential of InfoSphere DataStage 8.1 based on a benchmark test simulating a data warehouse scenario. The benchmark is designed to use the profiled situation to provide insight about how InfoSphere DataStage addresses customers' key FAQs when designing their information integration architecture. 
(WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com

May 05, 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 31, 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com

May 17, 2012 - (Free Research)
This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business. 
(IT BRIEFING) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Project Management Trends For 2014 by ComputerWeekly.com

January 2014 - (Free Research)
There is growing unease with the status quo of current project management practices, this report from ESI International reveals 
(ESSENTIAL GUIDE) READ ABSTRACT |

The truth about software quality - a global benchmarking study by ComputerWeekly.com

December 2010 - (Free Research)
This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability. 
(WHITE PAPER) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

Benchmarking the Social Intranet by Jive Software

July 2013 - (Free Research)
Social business is a relatively new phenomenon. How should your business go about quantifying the success of adoption figures? This resource offers some key insights into the adoption rates of companies ranging from education to finance. 
(WHITE PAPER) READ ABSTRACT |

A contact center manager's guide to integrating self-service by inContact

May 2011 - (Free Research)
Do you feel pressured to provide great service while keeping costs down in your contact center? Self-service technology enables customers to resolve their own service questions without depleting agent resources. But deploying self-service technology raises many questions. Learn best practices and tap into expert advice with this eBook. 
(EBOOK) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Multichannel Contact Centers: Metrics and Realities by Five9

June 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience by Gomez

April 2008 - (Free Research)
This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace. 
(WHITE PAPER) READ ABSTRACT |

Compuware Takes on the BSM Challenge by Compuware Corporation

June 2007 - (Free Research)
Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Identity Manager by CA Technologies.

February 2010 - (Free Research)
In January 2010, CA commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying CA Identity Manager (CA IM). Read this paper to learn what they found. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

The Secret SaaS: On-Demand Supply Chain Management by E2open

January 2009 - (Free Research)
Through the responses of over 130 enterprises, Aberdeen identifies whether SaaS and related approaches are a long-term, viable option in the SCM space or not. 
(BOOK) READ ABSTRACT |

Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. 
(WHITE PAPER) READ ABSTRACT |

Password Management Survey by RoboForm Enterprise

September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. 
(WHITE PAPER) READ ABSTRACT |

VMware vCenter Site Recovery Manager Customer FAQ by Dell and VMware

August 2013 - (Free Research)
This short resource presents the most common frequently asked questions about virtualized DR solutions from your peers across the realm of IT. 
(WHITE PAPER) READ ABSTRACT |

CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com

October 2010 - (Free Research)
Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

What is the Value of Unified Communications? by SearchSecurity.com

November 2011 - (Free Research)
The benefits of unified communications are apparent to network managers, but how can you figure out the value it will add to your organization? 
(EGUIDE) READ ABSTRACT |

11 Questions Every CIO Should Ask Their IT Manager by Red Hat and JBoss

June 2009 - (Free Research)
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 463 | Next Page

Advertisement

Search FindTech

Search the
Technology Services Directory
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts