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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 03, 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com

January 24, 2012 - (Free Research)
In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 
(EZINE) READ ABSTRACT |

Paper-Free Accounts Payable - It's Possible! by Esker Inc.

July 10, 2013 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 15, 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
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Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 31, 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc.

May 2009 - (Free Research)
The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. 
(WHITE PAPER) READ ABSTRACT |

Building a Green Supply Chain: Social Responsibility for Fun and Profit by SAP America, Inc.

July 1967 - (Free Research)
This report provides a roadmap to green best practices that Best-In-Class organizations are leveraging today to reduce overall supply chain coast, limit environmental impact, and increase competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability by Kalido

June 2008 - (Free Research)
Companies are failing at an unprecedented rate. Read this paper to learn how Kalido's Active Information Management software can help companies accommodate the kinds of information required to stave off failure. 
(WHITE PAPER) READ ABSTRACT |

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER

October 2008 - (Free Research)
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. 
(WHITE PAPER) READ ABSTRACT |

Five Ways BPM Can Improve Complex Sales - Turning Prospects into Customers by Metastorm

February 2008 - (Free Research)
BPM enables organizations to rapidly adapt customer on-boarding processes, ensuring there is no gap between a mandated process change and enforcement of that change. 
(WHITE PAPER) READ ABSTRACT |

Why Compliance Pays: Reputations and Revenues at Risk Research Report by Symantec Corporation

March 2009 - (Free Research)
Based on what is working among organizations with the fewest data losses, this IT Policy Compliance Group report identifies several practices that can assist businesses with improving IT compliance results and reduce business downtime. 
(WHITE PAPER) READ ABSTRACT |

American Shipper Best Practices in Intl Transportation Management by SAP America, Inc.

December 2011 - (Free Research)
<p>This report draws on American Shipper's benchmarking series and highlights actionable best practices for professionals involved in global supply chain management. This includes suggestions for improving processes, addressing technology, and ultimately delivering better results. </p> 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to Justify, Plan, and Execute a Successful ERP Upgrade by IQMS

August 2010 - (Free Research)
Seems like you’ve just finished a multi-year ERP implementation and already it’s time to consider an upgrade. Do the new features justify the hassle and expense? Or should you wait - and risk paying more to maintain an obsolete system? This eBook provides expert advice on making the case for an upgrade and executing a plan to ensure a positive ROI. 
(EBOOK) READ ABSTRACT |

Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 2012 - (Free Research)
Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process. 
(EBOOK)

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software

February 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 
(EGUIDE) READ ABSTRACT |

Workday Solutions: Human Capital Management by Workday

Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people. 
(SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Benchmark Your Project: Portfolio Management Capabilities by Oracle Corporation

November 2013 - (Free Research)
To help with your PPM efforts, benchmarking can help you understand just how well developed your capabilities are and what you need to do to improve them. Read this helpful white paper to learn more about PPM benchmarking, and discover five key factors that will help you determine your PPM readiness. 
(WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Benchmarking the Social Intranet by Jive Software

July 2013 - (Free Research)
Social business is a relatively new phenomenon. How should your business go about quantifying the success of adoption figures? This resource offers some key insights into the adoption rates of companies ranging from education to finance. 
(WHITE PAPER) READ ABSTRACT |

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience by Gomez

April 2008 - (Free Research)
This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace. 
(WHITE PAPER) READ ABSTRACT |

Intel: Comparing Two- and Four-Socket Platforms for Server Virtualization by IBM and Intel

October 2008 - (Free Research)
Which platform is the best for your virtualization projects? Read this Intel IT report to learn how various solutions compare. 
(WHITE PAPER)

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