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Agosto Takes Managed Services to a New Level with Google Apps by Google Apps Authorized Reseller Program

October 15, 2009 - (Free Research)
Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations. 
(CASE STUDY) READ ABSTRACT |

Export Compliance Management: Best Practices for Managing Export Compliance to Support Globalization and Reduce Your Risk Profile by Management Dynamics

May 26, 2010 - (Free Research)
Before escalating their overseas sales, companies must gauge their exporting best practices to see what can be gained from improving compliance process. This Report profiles export compliance programs in various industries to reveal key challenges companies face in managing these programs and determine how software is used in the process. 
(WHITE PAPER) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 03, 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 31, 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

Size DOES Matter - When Choosing the Right ERP Solution by Xperia

May 2006 - (Free Research)
In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: A tale of two small businesses and their ERP software by SAP America, Inc.

October 2011 - (Free Research)
Investment in enterprise resource planning (ERP) software by small and medium-sized businesses (SMBs) is exploding, according to a recent report by Boston-based AMR Research. This Tip Guide discusses two SMBs and their approaches to the need for ERP software. 
(EGUIDE) READ ABSTRACT |

Tip Guide: Benefits and drawbacks of SaaS ERP software: Which option is best? by SAP America, Inc.

October 2011 - (Free Research)
Not all companies are truly ready for Software-as-a-(SaaS), and other factors could indicate that using a traditional on-premises server and ERP application might by the smartest move for some small and medium-sized enterprises. In this Tip Guide, readers will learn the factors to consider when choosing a SaaS ERP delivery model. 
(EGUIDE) READ ABSTRACT |

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America, Inc.

May 2007 - (Free Research)
This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
(CASE STUDY) READ ABSTRACT |

Q&A: An ERP System for Enterprises of All Shapes and Sizes by SYSPRO

March 2012 - (Free Research)
This brief video introduces an ERP system designed to meet the demands of businesses of all shapes and sizes. Read on to learn about the key benefits of this ERP tool. 
(WEBCAST) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Technology value matrix: Human Resources solutions by ComputerWeekly.com

October 2012 - (Free Research)
Recent developments in programming languages and platforms made HR solutions more user friendly and easier to deploy and manage, says analyst Nucleus Research. 
(ANALYST REPORT) READ ABSTRACT |

Benchmarking Your Digital Strategy by Limelight Networks, Inc.

September 2013 - (Free Research)
Every business has a digital presence that impacts their brand and could hinder potential sales if not properly managed. In order to survive in today's digital era, traditional marketing practices need to be overhauled. Read on to learn 10 key strategies marketers need to be successful in digital marketing. 
(WHITE PAPER) READ ABSTRACT |

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers by Epicor Software Corporation

February 2011 - (Free Research)
This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business. 
(WHITE PAPER) READ ABSTRACT |

Benefits of ERP Differ for SMBs, Large Enterprises by Exact Software

May 2012 - (Free Research)
Use this resource as a guide to the benefits ERP systems have in store for the smaller businesses and how these perks differ from the advantages that larger organizations see. 
(EGUIDE) READ ABSTRACT |

American Shipper Best Practices in Intl Transportation Management by SAP America, Inc.

December 2011 - (Free Research)
<p>This report draws on American Shipper's benchmarking series and highlights actionable best practices for professionals involved in global supply chain management. This includes suggestions for improving processes, addressing technology, and ultimately delivering better results. </p> 
(WHITE PAPER) READ ABSTRACT |

Can Your Small Business Afford ERP? by SAP America, Inc.

April 2011 - (Free Research)
Neglecting to invest in an enterprise resource planning (ERP) solution can significantly hinder continued growth and profitability for small businesses. Read this white paper to find out if your small business can afford ERP, and if you can afford to operate without it. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability by Kalido

June 2008 - (Free Research)
Companies are failing at an unprecedented rate. Read this paper to learn how Kalido's Active Information Management software can help companies accommodate the kinds of information required to stave off failure. 
(WHITE PAPER) READ ABSTRACT |

Building a Green Supply Chain: Social Responsibility for Fun and Profit by SAP America, Inc.

July 1967 - (Free Research)
This report provides a roadmap to green best practices that Best-In-Class organizations are leveraging today to reduce overall supply chain coast, limit environmental impact, and increase competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Project Management Trends For 2014 by ComputerWeekly.com

January 2014 - (Free Research)
There is growing unease with the status quo of current project management practices, this report from ESI International reveals 
(ESSENTIAL GUIDE) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

ERP Implementation: A Best Practices Guide for Small & Midsized Businesses by SAP America, Inc.

December 2010 - (Free Research)
Read this white paper to discover what is driving the trend toward small and midsized business (SMB) enterprise resource planning (ERP) adoption. Also, learn best practices for implementing ERP in your organization without breaking the bank. 
(WHITE PAPER) READ ABSTRACT |

The Midmarket Manufacturer's Guide to Getting Started with ERP by SearchManufacturingERP

December 2012 - (Free Research)
In this e-book, learn how to build a business case for a midmarket enterprise resource planning (ERP) system and get tips on navigating the market and implementing software. 
(EBOOK) READ ABSTRACT |

Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel

December 2008 - (Free Research)
This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. 
(PODCAST) READ ABSTRACT |

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