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		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

E-Guide: Social Analytics: Opportunities and Challenges by IBM December 21, 2012 - (Free Research) Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.  (EGUIDE) READ ABSTRACT |

E-Book - Online Fraud: Mitigation and Detection to Reduce the Threat of Online Crime by SearchSecurity.com August 31, 2009 - (Free Research) As our economy struggles to regain its footing, online fraud is more prevalent than ever. In this E-Book, experts reveal a model for common fraud and present tips on easing fraud pains. Also, find out how financial fraud affects consumer bank behavior. Read on to learn more.  (EBOOK) READ ABSTRACT |

The Human Face of Big Data: Data Driven   by ComputerWeekly.com January 18, 2013 - (Free Research) Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.  (BOOK) READ ABSTRACT |

Sales Strategy: How to Effectively Incorporate Social Media by SAP America, Inc. August 02, 2012 - (Free Research) In this white paper learn how social media is incorporated in the sales process, how companies are using social selling, and how to get started.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Quest Software, now a part of Dell December 27, 2010 - (Free Research) This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.   (WHITE PAPER) READ ABSTRACT |

BlackBerry Smartphone Simulators by BlackBerry May 2008 - (Free Research) There are a variety of BlackBerry® simulators available to emulate the functionality of actual BlackBerry products, including BlackBerry smartphones and BlackBerry® Enterprise Server.  (ANALYST REPORT) READ ABSTRACT |

Managing Volatility Through Smart Inventory Planning by IBM January 2012 - (Free Research) This resource explores the key trends shaping the consumer products sector, and details how you can use smart inventory optimization tools to drive critical savings across the entire supply chain. See if these tools can solve your manufacturing troubles by reading on now.  (WHITE PAPER) READ ABSTRACT |

E-Book: Strategic guide to insider threat detection and breach response by Imperva March 2011 - (Free Research) Data loss by insiders poses a significant threat to enterprises, so it's critical to have a plan in place to detect, prevent or mitigate the behaviors of malicious insiders. This expert e-book discusses strategies for implementing insider threat detection tools and provides 10 simple steps for building a robust security breach response plan.  (EGUIDE) READ ABSTRACT |

Placing Advanced Analytic Integration In The Palm Of Your Hand by Pitney Bowes Business Insight November 2010 - (Free Research) Businesses are always searching for new resources that give them a better understanding of their customers, prospects, competition and current operations. This insight can be achieved by integrating analytical tools into their business processes. Read this presentation transcript to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Bridging the Gap: Security, Operations & Compliance by eIQnetworks February 2009 - (Free Research) Read this white paper to see why SecureVue delivers the most cost effective and comprehensive technical solution on the market today to manage security, operations and compliance requirements.  (WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Splunk for Business Analytics by Splunk April 2012 - (Free Research) This paper looks at one way of improving your analytics capabilities and gaining end-to-end visibility into the trends and behaviors of customers, services and systems.  (WHITE PAPER) READ ABSTRACT |

Security Intelligence: A Review of LogRhythm's SIEM 2.0 Big Data Security Analytics Platform by LogRhythm, Inc. December 2012 - (Free Research) This report reviews an analysis tool that can help simplify logging and event management, allowing you to more easily separate problems and key events from normal background activity – even in the face of Big Data. Read on now to learn more.  (WHITE PAPER) READ ABSTRACT |

Modern Malware Threats and Countermeasures by Sunbelt Software November 2008 - (Free Research) Many of the early mass-infection events were highly publicized and very obvious events to the user, modern malware is usually designed to be much more subtle in its behaviors. learn about the newest methods and practices hackers are using.  (WHITE PAPER) READ ABSTRACT |

Lean Development Governance by IBM March 2011 - (Free Research) Effective governance for lean development isn’t about command and control. Instead, the focus is on enabling the right behaviors and practices through collaborative and supportive techniques. Learn how to form a lightweight, collaboration-based framework that reflects the realities of modern IT organizations.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Oracle: Big Data for the Enterprise by Oracle Corporation December 2011 - (Free Research) By using the Oracle big data appliance with Oracle Exadata, enterprises can acquire, organize and analyze all their enterprise data to make the most informed decisions.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com May 2013 - (Free Research) In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.  (EZINE) READ ABSTRACT |

Integrating customer data for improved CRM by Infor May 2013 - (Free Research) This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.  (EGUIDE) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.  (WHITE PAPER) READ ABSTRACT |

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly 8 November 2011: Read this week's issue of the UK's leading technology publication, with the news, analysis and opinion that matters to IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we report from the London Cyberspace Conference where world leaders gathered to discuss internet security. We examine the tools available to help migrate from Windows XP to Windows 7; and hear from Royal Bank of Scotland about how to build a business case for virtual desktops. Download the new issue now.  (EZINE)

Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel October 2009 - (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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