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Predictive Security Intelligence for Retail Organizations by Q1 Labs, an IBM Company February 24, 2012 - (Free Research) This webcast explores how to add a new dimension to security intelligence through risk management. Extend the value of SIEM and Log Management to determine risk levels throughout your network by integrating vulnerability assessment scan results, network behavior analysis and topology, device configurations, policies, and compliance management.  (WEBCAST) READ ABSTRACT |

Automating Extended Business Processes by SAP America, Inc. April 12, 2010 - (Free Research) Download now to learn the degree to which extended processes have been automated throughout the enterprise; business behaviors and efficacy associated with automating ad-hoc and paper-based business processes and benefits that have been derived from automating manual business processes.  (ANALYST REPORT) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM December 21, 2012 - (Free Research) Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.  (EGUIDE) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.  (WHITE PAPER) READ ABSTRACT |

Cognos: FPM: How KPIs can help motivate and reward the right behavior - Paper #1 – Introduction - White Paper by IBM August 08, 2012 - (Free Research) This paper outlines the value of key performance indicators (KPIs) and why it's integral you set annual targets for each of them and measure performance against them rather than develop strategy maps and generate strategic action plans that drive performance improvement.  (WHITE PAPER) READ ABSTRACT |

ENTERPRISE BIG DATA- Here to Stay and Requiring Superior Data Access by Progress DataDirect December 31, 2012 - (Free Research) To ensure you gain a competitive advantage in today's high-volume data landscape, you need a high-performance, scalable and reliable data connectivity strategy. Continue on to this resource to learn about the impact of Big Data on your data infrastructure, and things to consider when selecting a connectivity technology.  (WHITE PAPER) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

High Availability and Disaster Recovery Features in Microsoft® Exchange Server 2007 SP1 by Dell, Inc. August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008.  (CASE STUDY) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Improving customer loyalty with analytics by IBM September 2011 - (Free Research) In this expert e-guide, learn best practices for using in-database predictive analytics to increase customer satisfaction and retention.  (EGUIDE) READ ABSTRACT |

Improving Data Quality Through Data Modeling by CA ERwin from CA Technologies July 2010 - (Free Research) Explore with William McKnight the factors involved and how organizations should go about valuing data quality through modeling and taking the right steps to remediate data quality defects throughout the enterprise.  (WEBCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Computer Weekly - 14 February 2012: Does government IT deliver value for money? by ComputerWeekly.com February 2012 - (Free Research) This week’s Computer Weekly, investigates the costs of government IT, asking whether taxpayers are getting value for money from the 8,000 IT staff employed by Whitehall. We also examine how IT leaders are preparing for the growth of bring-your-own-device policies and the mobile security implications.  (EZINE) READ ABSTRACT |

Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc. February 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions.  (WHITE PAPER) READ ABSTRACT |

Text Analytics in the BI Ecosystem by Sybase, an SAP company October 2010 - (Free Research) An estimated 80% of enterprise-relevant information resides in text and unstructured forms. Text analytics transforms text into data for BI, data mining, and predictive analytics. This paper reviews business benefits and technical challenges related to taming text. It also introduces text technologies and surveys noteworthy business applications.  (WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service™ Software by Parature, Inc. August 2008 - (Free Research) In this case study, TMA needed to streamline and automate its manual customer service process to reduce resolution times and improve satisfaction. Learn how Parature Customer Service software reduced time on manual administrative activities by 25%.  (CASE STUDY) READ ABSTRACT |

Patching of Oracle Databases in SAP Environments using Oracle Enterprise Manager by Oracle Corporation July 2009 - (Free Research) This white paper explains how you can automate the patching task for your database, significantly reducing time and effort normally involved in the manual patching activity.  (WHITE PAPER) READ ABSTRACT |

Splunk for Business Analytics by Splunk April 2012 - (Free Research) This paper looks at one way of improving your analytics capabilities and gaining end-to-end visibility into the trends and behaviors of customers, services and systems.  (WHITE PAPER) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc. March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.  (WHITE PAPER) READ ABSTRACT |

Entitlement Reviews- A Practitioners Guide by Varonis December 2007 - (Free Research) This white paper will introduce you to a solution that can help you automate and streamline your Entitlement Review process so you can get faster, accurate visibility into data ownership in your organization. Read on to learn more about a step-by-step process that can help you secure and provide easy access to all your data.  (WHITE PAPER) READ ABSTRACT |

Simplify the User Experience: Enable Business Users to Automate the Integration of Microsoft Office Business Applications with the SAP Business Suite by Winshuttle, LLC December 2008 - (Free Research) This white paper describes how Winshuttle data management applications enable finance, accounts payable/receivable, purchasing, human resources and production planning teams to easily automate the incorporation of Excel data into an SAP solution.  (WHITE PAPER) READ ABSTRACT |

Elevating Your Procurement Organization from Knee Jerk Reactions to Predictive Analytics by SAP America, Inc. December 2011 - (Free Research) Benchmark findings prove that a 5% reduction in spending can drive upwards of a 45% increase in net income, and migrating to automated spend analytics can capture a 30% higher rate of cost savings and a 27% higher rate of spend under manage­ment. This study will walk through a four-step process to help you start reaping these rewards.  (WHITE PAPER) READ ABSTRACT |

Uniting Your Automated and Manual Test Efforts by SmartBear Software September 2010 - (Free Research) Software development teams are always looking for an edge to produce features more quickly while retaining a high level of software quality. This document describes best practices for uniting both automated and manual test efforts to improve your software releases and obtain the highest quality releases in the shortest amount of time.  (WHITE PAPER) READ ABSTRACT |

Web Application Security: Automated Scanning versus Manual Penetration Testing by Logicalis December 2008 - (Free Research) This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.  (WHITE PAPER) READ ABSTRACT |

Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc. April 2010 - (Free Research) IDC conducted nine in-depth interviews with current Riverbed Cascade customers in order to obtain qualitative information about the end-user experience since deploying the network and application visibility solution, and obtain quantifiable data specific to each customer. Read this analyst report to learn more.  (ANALYST REPORT) READ ABSTRACT |

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