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Apache Hadoop: the Swiss Army Knife of IT by Global Knowledge April 02, 2013 - (Free Research) In this white paper, discover why Apache Hadoop is being credited with holding the key to the future of big data analytics. From its open-source cost-efficiency to its additive processes, this white paper details the versatility and power of Hadoop.  (WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Improving customer loyalty with analytics by IBM September 26, 2011 - (Free Research) In this expert e-guide, learn best practices for using in-database predictive analytics to increase customer satisfaction and retention.  (EGUIDE) READ ABSTRACT |

Computer Weekly - 14 February 2012: Does government IT deliver value for money? by ComputerWeekly.com February 14, 2012 - (Free Research) This week’s Computer Weekly, investigates the costs of government IT, asking whether taxpayers are getting value for money from the 8,000 IT staff employed by Whitehall. We also examine how IT leaders are preparing for the growth of bring-your-own-device policies and the mobile security implications.  (EZINE) READ ABSTRACT |

Text Analytics in the BI Ecosystem by Sybase, an SAP company October 28, 2010 - (Free Research) An estimated 80% of enterprise-relevant information resides in text and unstructured forms. Text analytics transforms text into data for BI, data mining, and predictive analytics. This paper reviews business benefits and technical challenges related to taming text. It also introduces text technologies and surveys noteworthy business applications.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM December 21, 2012 - (Free Research) Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.  (EGUIDE) READ ABSTRACT |

Integrating customer data for improved CRM by Infor May 09, 2013 - (Free Research) This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.  (EGUIDE) READ ABSTRACT |

Cognos: FPM: How KPIs can help motivate and reward the right behavior - Paper #1 – Introduction - White Paper by IBM August 08, 2012 - (Free Research) This paper outlines the value of key performance indicators (KPIs) and why it's integral you set annual targets for each of them and measure performance against them rather than develop strategy maps and generate strategic action plans that drive performance improvement.  (WHITE PAPER) READ ABSTRACT |

ENTERPRISE BIG DATA- Here to Stay and Requiring Superior Data Access by Progress DataDirect December 31, 2012 - (Free Research) To ensure you gain a competitive advantage in today's high-volume data landscape, you need a high-performance, scalable and reliable data connectivity strategy. Continue on to this resource to learn about the impact of Big Data on your data infrastructure, and things to consider when selecting a connectivity technology.  (WHITE PAPER) READ ABSTRACT |

High Availability and Disaster Recovery Features in Microsoft® Exchange Server 2007 SP1 by Dell, Inc. August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008.  (CASE STUDY) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.  (EZINE)

Computer Weekly 8 November 2011: Read this week's issue of the UK's leading technology publication, with the news, analysis and opinion that matters to IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we report from the London Cyberspace Conference where world leaders gathered to discuss internet security. We examine the tools available to help migrate from Windows XP to Windows 7; and hear from Royal Bank of Scotland about how to build a business case for virtual desktops. Download the new issue now.  (EZINE)

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

Placing Advanced Analytic Integration In The Palm Of Your Hand by Pitney Bowes Business Insight November 2010 - (Free Research) Businesses are always searching for new resources that give them a better understanding of their customers, prospects, competition and current operations. This insight can be achieved by integrating analytical tools into their business processes. Read this presentation transcript to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Big Data Analytics by Kognitio December 2011 - (Free Research) Big data analytics can help you understand the current state of your business, track customer behavior, and take advantage of new opportunities. This comprehensive TDWI best practices report gives you in-depth insights into all the important aspects of big data analytics, so that you have a solid foundation for implementing an analytics plan.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

E-Book - Online Fraud: Mitigation and Detection to Reduce the Threat of Online Crime by SearchSecurity.com August 2009 - (Free Research) As our economy struggles to regain its footing, online fraud is more prevalent than ever. In this E-Book, experts reveal a model for common fraud and present tips on easing fraud pains. Also, find out how financial fraud affects consumer bank behavior. Read on to learn more.  (EBOOK) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.  (WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

Transform Consumer Relationships by Hewlett-Packard Company January 2013 - (Free Research) In this white paper, explore how to understand consumer behavior and predict future actions through the right analytical strategies and tools. Discover how to leverage multi-channel communication with customers to improve customer experience, drive loyalty, and improve revenue.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Improving Business Performance through Customer Intimacy by IBM November 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance.  (WHITE PAPER) READ ABSTRACT |

Predictive Analytics in Action: Real-World Examples and Advice by SAS Institute Inc. April 2013 - (Free Research) This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics.  (EBOOK) READ ABSTRACT |

Reinventing Antivirus by Webroot December 2012 - (Free Research) This expert guide describes how three new approaches to antivirus – client/cloud architecture, behavior recognition, and journaling and rollback – are making traditional, signature-based antivirus obsolete. Discover how these new approaches offer protection where traditional antivirus fails. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Splunk for Business Analytics by Splunk April 2012 - (Free Research) This paper looks at one way of improving your analytics capabilities and gaining end-to-end visibility into the trends and behaviors of customers, services and systems.  (WHITE PAPER) READ ABSTRACT |

Businesses are ready for a new approach to IT by IBM April 2012 - (Free Research) Integrated systems are based on "patterns of expertise," which can dramatically improve the responsiveness of the business. This paper details two types of integrated systems - platform and infrastructure - the benefits of each, such as agility, efficiency, simplicity and control, and so much more.  (WHITE PAPER) READ ABSTRACT |

Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc. April 2010 - (Free Research) IDC conducted nine in-depth interviews with current Riverbed Cascade customers in order to obtain qualitative information about the end-user experience since deploying the network and application visibility solution, and obtain quantifiable data specific to each customer. Read this analyst report to learn more.  (ANALYST REPORT) READ ABSTRACT |

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