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Leverage Security Intelligence for Energy and Utilities Companies by IBM

July 31, 2013 - (Free Research)
Learn how an integrated security intelligence platform provides the necessary components to help energy and utilities companies automate compliance and risk management, detect and manage threats, and protect the smart grid from both security breaches and cyber-attacks. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM

December 21, 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. 
(EGUIDE) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 05, 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc.

April 01, 2010 - (Free Research)
IDC conducted nine in-depth interviews with current Riverbed Cascade customers in order to obtain qualitative information about the end-user experience since deploying the network and application visibility solution, and obtain quantifiable data specific to each customer. Read this analyst report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

Predictive Analytics for Market Basket Analysis by IBM

February 20, 2011 - (Free Research)
In this paper, learn how retailers are using predictive analytics to uncover patterns in the products purchased together to differentiate assortment, merchandise stores and develop combined product offers to drive sales and profits. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 11, 2011 - (Free Research)
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. 
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Splunk for Business Analytics by Splunk

April 04, 2012 - (Free Research)
This paper looks at one way of improving your analytics capabilities and gaining end-to-end visibility into the trends and behaviors of customers, services and systems. 
(WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Dell Software

December 27, 2010 - (Free Research)
This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.  
(WHITE PAPER) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Company

May 31, 2012 - (Free Research)
Social media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data. 
(WEBCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 31, 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 06, 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Addressing changing customer behavior by IBM

May 31, 2013 - (Free Research)
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 01, 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
(WHITE PAPER) READ ABSTRACT |

Personalized Marketing and Web Analytics by IBM

February 28, 2013 - (Free Research)
In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Improving customer loyalty with analytics by IBM

September 26, 2011 - (Free Research)
In this expert e-guide, learn best practices for using in-database predictive analytics to increase customer satisfaction and retention. 
(EGUIDE) READ ABSTRACT |

Impactful Email Marketing: Using Behavioral Analytics to Create Relevant Messages by Bronto Software

October 2008 - (Free Research)
A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics. 
(WHITE PAPER) READ ABSTRACT |

Understanding Predictive Analytics: Your guide to the science that makes customer decisions smarter by FICO

March 2011 - (Free Research)
Organizations of every size are using predictive analytics to unlock value in data and make smarter decisions about their customers. This guide tells you how predictive analytics works to improve customer decisions. It can help you see how much value this technology can add to your business – and to every customer interaction. 
(EGUIDE) READ ABSTRACT |

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought by IBM

May 2008 - (Free Research)
Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. 
(WHITE PAPER)

Predictive Analytics in Action: Real-World Examples and Advice by SAS

April 2013 - (Free Research)
This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics. 
(EBOOK) READ ABSTRACT |

Is Social Media Transforming Your Business? by Oracle Corporation

March 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.   
(WHITE PAPER) READ ABSTRACT |

Engaging Customers: New Lessons Around Customer Behavior by IBM

March 2014 - (Free Research)
This expert e-guide lays out five CEM lessons learned from AMC's hit TV show Breaking Bad that can help you cook up better customer experiences. Also inside, find a case study that describes the success that doughnut store Krispy Kreme found with the right mobile engagement strategy. 
(EGUIDE) READ ABSTRACT |

Online Testing for Site Optimization: 101 by WebTrends (E-mail this company)

April 2013 - (Free Research)
Web site optimization can drastically help your business increase conversion rates and bring in revenue, but it is not a simple process. Turn to this informative white paper to learn about the different types and strengths of online testing for site optimization, and determine which process is most effective for your organization. 
(WHITE PAPER) READ ABSTRACT |

Placing Advanced Analytic Integration In The Palm Of Your Hand by Pitney Bowes Business Insight

November 2010 - (Free Research)
Businesses are always searching for new resources that give them a better understanding of their customers, prospects, competition and current operations. This insight can be achieved by integrating analytical tools into their business processes. Read this presentation transcript to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Leverage Security Intelligence For Financial Services Institutions by IBM

March 2013 - (Free Research)
In this resource, discover how financial institutions should consolidate existing security tools for a more robust fraud prevention and data protection system, alongside compliance with regulation mandates. 
(WHITE PAPER) READ ABSTRACT |

Leverage Security Intelligence for Financial Services Institutions by IBM

March 2013 - (Free Research)
In this resource, discover why financial institutions should consolidate existing security tools for a more robust fraud prevention and data protection system, alongside compliance with regulation mandates. 
(WHITE PAPER) READ ABSTRACT |

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