This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. 

This brief e-guide explores the notion that data quality issues are worse in real-time data integration applications versus batch-oriented techniques. In the form of two articles, this resource serves up options for real-time integration, touches on the concerns associated with it and outlines the proper steps required to address data quality. 

Traditional computing systems are built to analyze only structured data, or to run analytics in batch reporting jobs. Explore how Watson is an example of the new kind of workloads that businesses will apply to achieve their business goals. 

Watch this brief webcast to see how Group Credit Agricole of Moroccodeployed IBM XIV and halved response times, cut 6-hour batch runs down to 3.25 hours, and reduced administration. 

This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements. 

The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated. 

The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. 

In this paper we discuss an emerging direction for Intel® vPro™ technology called Dynamic Virtual Client (DVC) computing. This article examines emerging computing usages and identifies key gaps and challenges associated with realizing client virtualization. 

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 

This article provides an introduction to Hyper-V virtualization, discusses the overall architecture and underlying technologies, and offers guidance on best practices for deployment on Dell PowerEdge servers. 

This article shows how an application grid built on Oracle Fusion Middleware can not only prevent unplanned outages, but it can improve the overall performance of mission critical business applications. 

This article provides a high-level overview of the manageability aspects of the VMware ESXi solution on Dell PowerEdge Servers. It discusses the various facets of manageability and the management tools that an IT Administrator can use to deploy, monitor, inventory, configure, and update an ESXi system.