WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 27, 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Virtualization Best Practices - Beyond Virtualization Basics by Dell and Microsoft April 23, 2010 - (Free Research) In part 1 of this three part presentation, Greg Schulz takes an advanced look at virtualization, use case scenarios, and identifies the costs and technology impacts.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Book: Understanding In-Database Analytics Technology - Benefits, Use Cases and ROI by Sybase, an SAP company November 11, 2009 - (Free Research) Learn all about in-database technology in this E-book, designed to give you a complete overview of the technology and how it can be leveraged successfully. Read on to learn why more companies are choosing to leverage this new technology - and learn more about their ROI and business results.  (EBOOK) READ ABSTRACT |

Global lessons in eHealth implementation by ComputerWeekly.com April 02, 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.  (JOURNAL ARTICLE)

SearchSoftwareQuality.com eGuide: CMMI for development: An overview of a process improvement model by IBM August 15, 2011 - (Free Research) Don't miss this e-guide, expertly compiled by SearchSoftwareQuality.com, to learn the basics of CMMI and it's best use cases in today's enterprise environment.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: The Business Case for Database Activity Monitoring-- Who's Watching the Watchers? by Guardium, an IBM Company March 16, 2010 - (Free Research) This Presentation Transcript is an introduction to database activity monitoring and covers the basics of how this important technology works. It also offers tips on how to demonstrate to business leaders that database activity monitoring can not only help data protection efforts, but can also augment an organisational compliance program.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company) September 24, 2004 - (Free Research) The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.  (WEBCAST) READ ABSTRACT |

Networking Basics: What You Need to Know by Cisco Systems, Inc. October 2008 - (Free Research) When looking at networking basics, understanding the way a network operates is the first step to understanding routing and switching. Read this white paper for more.  (WHITE PAPER) READ ABSTRACT |

But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies March 2008 - (Free Research) The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback.  (WHITE PAPER) READ ABSTRACT |

Webcast Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation by OpenText December 2012 - (Free Research) View this webcast to learn more about building a platform for your strategy-driven transformation. It outlines the goals and objectives you may have and how the services can help you reach these goals and strategies. Uncover some of the key ProVision differentiators as well as other benefits by viewing this resource now.  (WEBCAST) READ ABSTRACT |

How e-Citation Systems Increase Productivity & Revenues While Improving Officer Safety by Intermec February 2011 - (Free Research) Discover how an e-Citation system can help you save time, improve safety, reduce errors, and improve collection rates.  (WHITE PAPER) READ ABSTRACT |

CW+: PA Consulting: Securing data in the cloud by ComputerWeekly.com August 2010 - (Free Research) Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome.  (WHITE PAPER) READ ABSTRACT |

Expert insight into network virtualization basics by Datalink and NetApp April 2012 - (Free Research) Access this e-guide to learn how your organization can take advantage of network virtualization. This resource outlines the basics of this new technology and explores its benefits.  (EGUIDE) READ ABSTRACT |

Open source development with Eclipse: Master the basics by IBM March 2012 - (Free Research) Learn the basics and get started working with the Eclipse, an extensible open source development platform.  (PRODUCT OVERVIEW) READ ABSTRACT |

Presentation Transcript: The Basics of RAID by Nexsan July 2010 - (Free Research) A RAID is a method of ganging up, so to speak, a bunch of disk drives, such that the availability and/or the performance is actually improved. Read this transcript for more basics of RAID.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Deduplication Backup Basics for Small Businesses by Symantec Corporation December 2011 - (Free Research) Data deduplication is one of the hottest and must-have technologies in the storage world today. For companies that haven't yet implemented dedupe into their backup systems, the interest is growing. Read this expert E-Guide to learn the dedupe backup basics for small businesses.  (EGUIDE) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent January 2008 - (Free Research) Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...  (ARTICLE) READ ABSTRACT |

Transcript: Covering the basics in MDM? Why it’s time to advance your strategy by BlackBerry November 2012 - (Free Research) Uncover the latest in the world of enterprise mobility as you uncover today's real world problems, traits of the most secure organizations, the future of mobility, and much more!  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Server Virtualization Basics E-book: Understanding the Virtualization Market by NetApp June 2012 - (Free Research) This essential e-book examines the growing virtualization market and analyzes key virtualization platforms and their features. Discover the benefits and challenges of adopting virtualization in your data center today.  (EBOOK) READ ABSTRACT |

Switching Essentials: An Introduction to Network Switching by Global Knowledge October 2008 - (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing a Business Intelligence Strategy, From the Ground Up by Tableau Software May 2010 - (Free Research) Confused about BI? This presentation transcript breaks down the basics of business intelligence and outlines the key features for Microsoft SQL Server. Discover the advantages of BI and find out how to get started with a business intelligence strategy to enhance your organization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Endpoint security fundamentals by Sophos, Inc. June 2009 - (Free Research) This presentation transcript, taken from the video of the same name, offers a "back-to-basics" look at endpoint security and helps you identify the truly critical components of an enterprise client security program, especially when budgets are tight.  (PRESENTATION TRANSCRIPT)

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.