Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation May 01, 2011 - (Free Research) As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration.  (WHITE PAPER) READ ABSTRACT |

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation September 2007 - (Free Research) This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.  (WHITE PAPER) READ ABSTRACT |

The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation August 2012 - (Free Research) Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.  (WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems September 2009 - (Free Research) This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate.  (EBOOK) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.  (WHITE PAPER) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications January 2009 - (Free Research) Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.  (WHITE PAPER) READ ABSTRACT |

Make a Match: Four Tips for Picking a VoIP Partner by Cisco Systems, Inc. January 2011 - (Free Research) When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.  (WHITE PAPER) READ ABSTRACT |

Handbook: Infrastructure Basics for Real World Integrations by SearchSOA.com February 2013 - (Free Research) Today's businesses are faced with a major integration issues – IT is now responsible for not only stitching together internal data and applications, but also integrating with external apps and services. Read this e-book to learn how to overcome this complexity with the right techniques and technologies.  (EBOOK) READ ABSTRACT |

Application Integration: Infrastructure basics for real-world integrations by IBM December 2012 - (Free Research) Read this expert e-guide to explore study results indicating how your peers are creating seamless interoperability within their extended IT environments. Also, discover recommendations from the analysts at Gartner and other leading firms regarding best practices for modern application integration.  (EGUIDE) READ ABSTRACT |

But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies March 2008 - (Free Research) The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback.  (WHITE PAPER) READ ABSTRACT |

Deduplication Backup Basics for Small Businesses by Symantec Corporation December 2011 - (Free Research) Data deduplication is one of the hottest and must-have technologies in the storage world today. For companies that haven't yet implemented dedupe into their backup systems, the interest is growing. Read this expert E-Guide to learn the dedupe backup basics for small businesses.  (EGUIDE) READ ABSTRACT |

Networking Basics: What You Need to Know by Cisco Systems, Inc. October 2008 - (Free Research) When looking at networking basics, understanding the way a network operates is the first step to understanding routing and switching. Read this white paper for more.  (WHITE PAPER) READ ABSTRACT |

3 Important Basics of Mobile Load Testing by Neotys December 2012 - (Free Research) This paper discusses the challenges associated with mobile load testing, as well as solutions and best practices for recording mobile load test scenarios, conducting realistic tests, and analyzing the results.  (WHITE PAPER) READ ABSTRACT |

Data Visualization Techniques: From Basics to Big Data with SAS Visual Analytics by SAS Institute Inc. April 2013 - (Free Research) Big data analytics offers enterprises access to more intelligence than ever before, but for many organizations, achieving the promised payoff of big data is a difficult challenge.  Check out this white paper to make sure your business can glean the most valuable insights from big data using helpful tools such as data visualization.  (WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software October 2008 - (Free Research) This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing.  (WHITE PAPER) READ ABSTRACT |

Getting Started with Application Virtualization by Flexera Software August 2009 - (Free Research) This paper will answer key questions such as: What is application virtualization? How does an organization get started with understanding the basics? And, how can existing technology be used to accelerate an application virtualization deployment? Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing a Business Intelligence Strategy, From the Ground Up by Tableau Software May 2010 - (Free Research) Confused about BI? This presentation transcript breaks down the basics of business intelligence and outlines the key features for Microsoft SQL Server. Discover the advantages of BI and find out how to get started with a business intelligence strategy to enhance your organization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SearchSoftwareQuality.com eGuide: CMMI for development: An overview of a process improvement model by IBM August 2011 - (Free Research) Don't miss this e-guide, expertly compiled by SearchSoftwareQuality.com, to learn the basics of CMMI and it's best use cases in today's enterprise environment.  (EGUIDE) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: The Practical Implementation of BPM & SOA, Part II by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes. Discussed here is methodology, best practices and experiences.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Extending the Business Value of SOA through Business Process Management by BEA Systems, Inc. March 2008 - (Free Research) This white paper discusses the differences between SOA and BPM, and explores the benefits of combining the two for organizational initiatives.  (WHITE PAPER) READ ABSTRACT |

Unifying ERP and CRM to Create a Responsive Enterprise by Infor November 2012 - (Free Research) In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Brian Madden - Notes on Desktop Virtualization by VMware, Inc. January 2012 - (Free Research) This essential e-zine offers expert insights from industry guru Brian Madden on the ins and outs of desktop virtualization from the basics to the many complexities.  Madden covers key topics such as app virtualization, the differences between “TCO” and “ROI”, desktop virtualization's effect on the network and much more.  (EZINE)

Brian Madden - Notes on Desktop Virtualization by VMware, Inc. December 2011 - (Free Research) This essential e-zine offers expert insights from industry guru Brian Madden on the ins and outs of desktop virtualization from the basics to the many complexities.  Madden covers key topics such as app virtualization, the differences between “TCO” and “ROI”, desktop virtualization's effect on the network and much more.  (EZINE)

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