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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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A Success Model For CRM Integration by Scribe Software Corporation

May 31, 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
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A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 01, 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
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Driving Revenue Through CRM Integration by Marketo

June 27, 2013 - (Free Research)
In this helpful resource, discover four keys to establishing successful integration of your CRM system and marketing automation. Explore how your sales, marketing, customer service, and accounting teams can work together to close the loop of great customer experience. 
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Scribe Inside Track - Data integration and Migration Experts by Scribe Software Corporation

January 11, 2011 - (Free Research)
Watch this video to learn about a subscription-based service from Scribe that gives you access to exclusive technical content and other tips and tricks that aren't included in standard documentation.If you're considering tools from Scribe, tune in now and learn more about the options for improved CRM integration. 
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Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
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The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation

August 2012 - (Free Research)
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey. 
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Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
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E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems

September 2009 - (Free Research)
This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate. 
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Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
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Integrate Quickbooks Desktop and Salesforce by Scribe Software Corporation

July 2013 - (Free Research)
View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs. 
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OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
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Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider by Aspect

January 2014 - (Free Research)
Delivering exceptional customer service today means having a flexible and reliable contact center, as well as all the tools your agents need to be successful. Many companies are looking to cloud contact center platforms to meet these requirements, but what should you look for in a cloud solution? 
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Make a Match: Four Tips for Picking a VoIP Partner by Cisco Systems, Inc.

January 2011 - (Free Research)
When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses. 
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Scribe Online Integration Services by Scribe Software Corporation

March 2013 - (Free Research)
Watch this video to learn about an easier way to address your complex integration problems that's accessible for both IT and non-IT users alike. Discover how a cloud platform offers pre-built and customizable integration capabilties for almost any application -- including Salesforce, Quickbooks, ExactTarget, and more. 
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Infrastructure basics for real-world application integration by TechTarget

February 2014 - (Free Research)
Integrating data and apps is no easy task in today's IT environment – combining internal information with external apps requires the right techniques and tools. In this e-book our experts delve deeper into this complicated process and offer advice for how to successfully execute app integrations. Simply take this 2 min survey to gain access! 
(RESOURCE)

Handbook: Infrastructure Basics for Real World Integrations by SearchSOA.com

February 2013 - (Free Research)
Today's businesses are faced with a major integration issues – IT is now responsible for not only stitching together internal data and applications, but also integrating with external apps and services. Read this e-book to learn how to overcome this complexity with the right techniques and technologies. 
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Application Integration: Infrastructure basics for real-world integrations by IBM

December 2012 - (Free Research)
Read this expert e-guide to explore study results indicating how your peers are creating seamless interoperability within their extended IT environments. Also, discover recommendations from the analysts at Gartner and other leading firms regarding best practices for modern application integration. 
(EGUIDE) READ ABSTRACT |

Deduplication Backup Basics for Small Businesses by Symantec Corporation

December 2011 - (Free Research)
Data deduplication is one of the hottest and must-have technologies in the storage world today. For companies that haven't yet implemented dedupe into their backup systems, the interest is growing. Read this expert E-Guide to learn the dedupe backup basics for small businesses. 
(EGUIDE) READ ABSTRACT |

Networking Basics: What You Need to Know by Cisco Systems, Inc.

October 2008 - (Free Research)
When looking at networking basics, understanding the way a network operates is the first step to understanding routing and switching. Read this white paper for more. 
(WHITE PAPER) READ ABSTRACT |

Agile ALM: ATDD to continuous integration by Microsoft

October 2013 - (Free Research)
With Agile techniques such as ATDD and continuous integration and automation, organizations are able to have both speed and quality. This E-Guide introduces the basics of ATDD and continuous integration – including the benefits, trends and challenges of each technique. 
(EGUIDE) READ ABSTRACT |

Getting Started with Application Virtualization by Flexera Software

August 2009 - (Free Research)
This paper will answer key questions such as: What is application virtualization? How does an organization get started with understanding the basics? And, how can existing technology be used to accelerate an application virtualization deployment? Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies

March 2008 - (Free Research)
The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing a Business Intelligence Strategy, From the Ground Up by Tableau Software

May 2010 - (Free Research)
Confused about BI? This presentation transcript breaks down the basics of business intelligence and outlines the key features for Microsoft SQL Server. Discover the advantages of BI and find out how to get started with a business intelligence strategy to enhance your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation

June 2009 - (Free Research)
In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: The Practical Implementation of BPM & SOA, Part II by Oracle Corporation

June 2009 - (Free Research)
In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes. Discussed here is methodology, best practices and experiences. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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