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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

DFS Changes in Windows Server 2008, Improvements and Best Practices by Peer Software

September 08, 2009 - (Free Research)
DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices by Overland Storage

July 09, 2009 - (Free Research)
The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event. 
(EZINE) READ ABSTRACT |

New Deployment Methods for Desktops by Dell, Inc.

November 25, 2009 - (Free Research)
Standard remote desktop technologies offer numerous benefits based on server consolidation, but may also restrict operating systems and deliver reduced functionality. Read this brief paper to learn more. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Five Best Practices for Unified Communications by AT&T Corp

October 28, 2009 - (Free Research)
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. 
(WHITE PAPER)

Information Security Magazine - December 2009 / January 2010: Basic Database Security by Information Security Magazine

December 14, 2009 - (Free Research)
This issue of information security magazine provides a step-by-step guide to securing database systems, explores the important factors in selecting a SaaS provider, presents a whole new approach to security management that has nothing to do with structure-driven policy architecture, and more. 
(EZINE) READ ABSTRACT |

IT Service Delivery: From Basic Automation Through to Managed Services by N-able Technologies

September 2008 - (Free Research)
This paper examines the changing IT services market and why IT service providers need to improve the way they do business. 
(WHITE PAPER) READ ABSTRACT |

Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

November 2009 - (Free Research)
This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems. 
(WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 2009 - (Free Research)
This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc.

March 2008 - (Free Research)
The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Defining and Establishing Effective Archive Retention Policies by Symantec Corporation

June 2007 - (Free Research)
Electronically stored information (ESI) has become a major source of business records, and any organization that uses ESI - from email to word processing to instant messaging - must manage those records. This paper explains best practices for establishing effective archive retention policies. 
(WHITE PAPER) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Backup Optimization Best Practices by FalconStor Software

May 2009 - (Free Research)
Join Paul Kruschwitz, Director of Enterprise Solutions for Falconstor Software, as he discusses best practices for backup optimization. Learn about the benefits of a virtual tape library (VTL), common problems with backup environments, and the latest Falconstor VTL solutions. 
(WEBCAST) READ ABSTRACT |

How to expand enterprise reporting and capitalize on the benefits of BI by Sybase, Inc.

October 2009 - (Free Research)
Is your organization making the most of BI and reporting projects? Find out how to improve your enterprise reporting with best practices advice and tips from BI expert Kimberly Nevala of Baseline Consulting. 
(PODCAST) READ ABSTRACT |

Geek Speak Webcast: Network Monitoring Fundamentals by SolarWinds, Inc.

October 2009 - (Free Research)
On this webcast I'm going to put on my drill sergeant's hat and we're going to learn the basics that every network engineer, server chick, network manager, or IT dude should know about managing networks. This is going to be a no-frills webcast where we focus on the fundamentals and making sure that we all understand them. 
(WEBCAST) READ ABSTRACT |

Project Management Office Best Practices, A step-by-step plan to build and improve your PMO by Oracle Corporation

April 2009 - (Free Research)
The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO. 
(WHITE PAPER) READ ABSTRACT |

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge

August 2009 - (Free Research)
Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. 
(WHITE PAPER) READ ABSTRACT |

Anatomy of an Oracle E-Business Suite Archiving Project by IBM

February 2008 - (Free Research)
Companies worldwide are affirming the value of database archiving as a best practice for managing application data growth. The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started by Double-Take Software UK

December 2006 - (Free Research)
This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan. 
(WHITE PAPER) READ ABSTRACT |

Using FalconStor FDS as a Backup Target for Veritas NetBackup by FalconStor Software

September 2009 - (Free Research)
This document describes the basic concepts and integration guidelines for FalconStor® File-interface Deduplication System (FDS) in a Veritas NetBackup™ environment. It is intended to provide best practices for configuring all components. 
(WHITE PAPER) READ ABSTRACT |

Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits by Help/Systems

September 2009 - (Free Research)
Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs. 
(WHITE PAPER) READ ABSTRACT |

The Enterprise Database Security Lifecycle: Configuration and Controls by Guardium

December 2009 - (Free Research)
This video provides clear and actionable steps to protect an enterprise database and the data that it stores. Featuring Adrian Lane and Rich Mogull, specific points of emphasis include preventative controls, detection controls, and a data security life-cycle overview. 
(VIDEO) READ ABSTRACT |

1 - 25 of 499 | Next Page


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