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Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company February 08, 2010 - (Free Research) This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.  (WHITE PAPER) READ ABSTRACT |

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 27, 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.  (PODCAST) READ ABSTRACT |

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 13, 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content.  (WHITE PAPER) READ ABSTRACT |

Email Archiving in Exchange 2010: Are Third-Party Solutions Still Necessary? by Proofpoint, Inc. February 16, 2010 - (Free Research) With the introduction of basic email retention and discovery features in Exchange 2010, some organizations are delaying or canceling the deployment of third-party email archiving solutions. But can Exchange adequately address these three critical business issues? And what about organizations that aren't planning to upgrade anytime soon?  (WEBCAST) READ ABSTRACT |

MPLS: What Is It? What Can It Do for Me? by Global Knowledge January 23, 2009 - (Free Research) MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.  (WHITE PAPER) READ ABSTRACT |

Just Enough Early Architecture to Guide Development by TheServerSide.com October 21, 2009 - (Free Research) This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers.  (VIDEO) READ ABSTRACT |

Podcast: Key Data Protection Challenges and how Continuous Data Protection Solutions Can Solve Them by FalconStor Software February 15, 2010 - (Free Research) There is a lot of discussion these days around recovery point objective (RPO). Many users want to backup their data more than once a day. What’s stopping them from achieving that? This podcast will answer that question and many more and reveal solutions.  (PODCAST) READ ABSTRACT |

Enabling Growth for Large Enterprises by SAP America, Inc. September 17, 2008 - (Free Research) Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives.  (WHITE PAPER) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software December 18, 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.  (WHITE PAPER) READ ABSTRACT |

Stuff Happens -- How to Assess Risks and Set Objectives for Business Continuity Plans  by Marathon Technologies March 12, 2010 - (Free Research) Disaster recovery (DR) plans become more complicated and difficult when businesses try to identify all risk scenarios and assign quantitative value to the likelihood of them happening. This videocast will guide you through the process of determining what needs to be protected within your business data and infrastructure.  (VIDEO) READ ABSTRACT |

Podcast: Stuff Happens -- How to Assess Risks and Set Objectives for Business Continuity Plans  by Marathon Technologies March 12, 2010 - (Free Research) Disaster recovery (DR) plans become more complicated and difficult when businesses try to identify all risk scenarios and assign quantitative value to the likelihood of them happening. This podcast will guide you through the process of determining what needs to be protected within your business data and infrastructure.  (PODCAST) READ ABSTRACT |

Server hardware: Making the right choice by Dell, Inc. and Intel August 27, 2009 - (Free Research) In this expert webcast, learn the basic factors that go into choosing a new server for your environment, with details on processors, server types, consolidation options and more.  (WEBCAST) READ ABSTRACT |

E-book: Choosing Your Server-- What Every IT Manager Must Know About Selecting, Installing and Implementing the Proper Server Architecture by Dell, Inc. and Intel June 01, 2009 - (Free Research) This eBook provides comprehensive information about servers and server implementation to help IT managers choose the best option for their storage needs.  (EBOOK) READ ABSTRACT |

Making Strategy Real Through the Effective Deployment of Business Performance Optimization Systems by SAP America, Inc. January 29, 2010 - (Free Research) How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions.  (WHITE PAPER) READ ABSTRACT |

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge August 27, 2009 - (Free Research) Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems.  (WHITE PAPER) READ ABSTRACT |

Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company) May 2007 - (Free Research) This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers.  (PODCAST) READ ABSTRACT |

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company) March 2007 - (Free Research) This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.  (ANALYST REPORT) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.  (WHITE PAPER) READ ABSTRACT |

Configuring and Using IBM i's Auditing Functions by PowerTech March 2010 - (Free Research) Did you know that IBM i includes powerful auditing features? In fact, our own class-leading audit reporting solution leverages the information captured by this facility. Join this webinar-based on content presented at the 2009 COMMON conference-to learn about activating and configuring IBM i's built-in auditing capabilities.  (WEBCAST) READ ABSTRACT |

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp. February 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.  (WHITE PAPER) READ ABSTRACT |

Mastering the Iteration : The Heartbeat of Agile Development by Rally Software Development Corp. August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box.  (WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

WEBCAST: Designing the Data Center of the Future with Andy Cavney, Joanne Tyree, and Marc Naese by Panduit January 2010 - (Free Research) Watch this webcast to learn about have to achieve a new data center for energy efficiency and strategic IT objectives.  (WEBCAST) READ ABSTRACT |

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