The ZANTAZ Digital Safe product family has become the solution of choice for leading securities firms, insurance companies and large governmental agencies. 

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 

Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. 

This white paper provides an overview of specific information required for administrating storage on Linux servers connected to the Dell Compellent Storage Center. The information is intended for administrators with at minimum a basic understanding of Linux systems, specifically general tasks around managing disk partitions and file systems. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p> 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 

This Article, intended to provide guidance on those issues, is divided into two parts: The "trigger" and the "legal hold." 

Cloud computing is making its way into the public sector, enabling significant cost-savings and providing the tools to enhance communication, monitoring and security. Take a look at this videocast for an in-depth look at the use of the cloud in the public sector and learn about four basic models you can leverage for successful cloud adoption.