Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. 

Increasing the use of server virtualization is a top priority for small and midsize businesses. According to ESG's 2010 Spending Intentions Survey, it is nearly tied as the top priority for SMBs over the next 12 to 18 months. Read this white paper and learn how VMware is helping companies boost the value of server virtualization. 

Affordable high availability and disaster recovery solutions are critical to the survival of all SMBs in the event of a disaster. Building on years of helping SMBs protect their information, VMware and Dell provide cost-effective and robust data protection, disaster recovery, and high availability solutions. 

This white paper describes numerous shortcomings with Itanium-based platforms, and notes that the Itanium "ecosystem" is in danger of collapse. Forward-looking CIOs should consider x86, POWER and mainframe architectures. 

<p>Register now for this exclusive live webinar and learn how to start troubleshooting your network and application problems in your wireless environment to enable a successful BYOD initiative in your organization.</p> 

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 

Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists. 

In today's unstable mortgage environment, the management of your loan documents, both paper and digital, has never proved more paramount. This brief paper outlines five common challenges associated with mortgage filing and offers up a five-step mortgage records management plan to help you save money and increase efficiency. 

This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Since virtual machines are used in both server virtualization and desktop virtualization, it is not surprising that administrators try to use the same tool to monitor the performance of both environments. This paper shows how the eG VDI Monitor™ effectively addresses the unique requirements of virtual desktop infrastructure. 

The benefits of storage consolidation and centralized management are well known - they include lower costs, better information protection, and improved IT efficiency. Server consolidation using virtualization software is aimed at generating these same results.