CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.

Enhancing Availability of IT Infrastructure with Virtualization and Fault Tolerant Servers by Marathon Technologies July 2008 - (Free Research) This document explains use of range of off-the-shelf technologies to enhance the availability and reliability of IT infrastructure in existing installations without necessarily needing to install new hardware.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation. August 2008 - (Free Research) Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Optimizing Virtual Resources and Ensuring Infrastructure Performance in the Data Center by Akorri April 2008 - (Free Research) The GuidePoint Performance Index provides analytical insight across the entire virtual infrastructure, enabling an optimal balance between performance and utilization so IT managers can justify and measure IT projects.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enabling NAS Clusters: The Silicon Storage Appliance by DataDirect Networks. June 2008 - (Free Research) This paper provides a basic overview describing the most commonly used storage strategies for clusters, and some emerging technologies that attempt to answer the problems associated with largerscale data distribution in large clusters.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation. May 2008 - (Free Research) This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security August 2008 - (Free Research) Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Part 1: Basic Storage and Networking Terms by Dell, Inc February 2008 - (Free Research) Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Transaction Perspective: Online Business Transaction Performance by Keynote Systems Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Architecting a Lustre-Based Storage Environment by DataDirect Networks. June 2008 - (Free Research) This document details a number of design implications and provides the reader with information to make informed decisions to scale a high-performance cluster file I/O.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

KITE: A Brand New Way of Testing and Measuring Web Applications by Keynote Systems August 2008 - (Free Research) Keynote is an industry leader in tackling the thorny issues of capturing real end-user quality of experience stats and then providing triage for insights into where the problems might lie.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP) GO TO DETAILED REPORT

Datanomic Data Migration and System Integration by Datanomic. Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Measuring and Managing Today's Complex Messaging Environment by Quest Software, Inc June 2008 - (Free Research) This white paper describes the components of a typical messaging environment and the recommended reporting, analysis, and diagnostic practices you should use to maintain the health of this complex environment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield.  (WHITE PAPER) GO TO WHITE PAPER

IT Service Delivery: From Basic Automation through to Managed Services by N-able Technologies September 2008 - (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The One Essential Guide to Disaster Recovery: How to Ensure IT and Business Continuity. by Vision Solutions. May 2008 - (Free Research) This podcast provides a basic understanding of the building blocks of IT continuity, the costs and risks of the unplanned downtime and a description of high availability, replication and continuous data protection technologies.  (PODCAST) READ ABSTRACT | GO TO PODCAST

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