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Integrative CRM Enhances Midsize Business Agility and Performance by IBM
July 01, 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.
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Benefits of ERP Differ for SMBs, Large Enterprises by Exact Software
May 31, 2012 - (Free Research)
Use this resource as a guide to the benefits ERP systems have in store for the smaller businesses and how these perks differ from the advantages that larger organizations see.
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
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Ten Signs That You Need a Server by Dell, Inc. and Intel®
December 30, 2009 - (Free Research)
If you'e a small or medium business owner with more than one computer, it's time to consider investing in a server. A server will keep your data secure and organized and will help you run your business more efficiently and professionally. If you've reached one of the 10 thresholds in this article, a server could do your business a world of good.
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Dell Server Solutions - PowerEdge Tower Servers by Dell, Inc. and Intel®
April 12, 2011 - (Free Research)
Tower Servers are ideal first servers for small businesses with the right combination of value, reliability, collaboration and data protection features to improve your business continuity and productivity. Learn more in this video which takes a look at a growing restaurant's adoption of a Dell PowerEdge Tower Server.
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Enhancing Disk-to-Disk Backup with Data Deduplication by FalconStor Software
February 12, 2009 - (Free Research)
FalconStor's data deduplication solutions address the problem of duplicate data from backups. It slashes media costs, streamlines management tasks, and minimizes the bandwidth required for replication. Data deduplication improves efficiency and saves money, exactly what is needed when IT budgets are tight.
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How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.
January 20, 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
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Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies
May 12, 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
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Making the Move: What to Do When You've Outgrown QuickBooks by Sage MAS
April 2008 - (Free Research)
Making The Move: What To Do When You've Outgrown QuickBooks is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful business management software solution.
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Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research)
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.
August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.
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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance
January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
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Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft
June 2011 - (Free Research)
This paper proposes several sample virtualisation architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
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Symantec 2010 SMB Information Protection Survey by Symantec Corporation
November 2010 - (Free Research)
Small and midsized businesses (SMBs) have a reputation of being somewhat lax when it comes to information protection. Symantec’s last SMB survey, for example, showed a high percentage of SMBs had failed to enact even the most basic protections- Which is why this year’s SMB Information Protection Survey is so surprising. Read on to learn more.
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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
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2010 SMB Information Protection Survey by Symantec by Symantec Corporation
June 2010 - (Free Research)
This year’s survey sheds light on precisely the risks small and midsized businesses (SMBs) are facing, what they are doing about it and how much it is costing them. It also provides some simple steps SMBs can take to improve their information protection footing.
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CA Wily Customer Experience Manager by CA Technologies.
December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.
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Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc.
January 2009 - (Free Research)
This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.
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