Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

One of the leading questions IT organizations face when thinking about their installed base of servers is when and how to refresh those servers. This white paper discusses why you should refresh, provides common approaches meet new requirements, and explores the x86-based Sun server line using Intel Xeon processors. 

Before you can analyze your data, you must prepare it for analysis. SPSS Statistics Base offers an array of techniques and features to help users validate data in order to ensure complete, effective, and accurate analysis. This webinar will show you some of these techniques so you can be certain you are getting the best information from your data. 

Read this study for a thorough review of the file-based storage market. It describes technology while establishing use cases, analyzing the opportunity, and putting forth assumptions about the future. 

Dell commissioned Principled Technologies to analyze the features and performance of the Dell Latitude E6400 notebook system running Windows 7. This system and several comparison systems were tested. In this analyst report, you'll learn more about this Dell solution and discover key findings as a result of testing these systems. 

GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs. 

VMware Enhanced VMotion coupled with Intel VT FlexMigration allows live migration across different generations of Intel Xeon processor-based servers, giving IT managers the freedom to move workloads whenever necessary, helping ensure business continuity during unforeseen spikes in data center resources. 

Join Dell for a one-hour live presentation and product demonstration of a virtualized server and storage infrastructure based on Microsoft Windows Server 2008 Hyper-V and the PS Series family of intelligent, iSCSI-based storage solutions. 

This E-Guide will discuss the various approaches to data deduplication. You'll learn the pros and cons of each, and will benefit from independent expert insight that will help you get the most out of the approach you take with data deduplication technology. 

Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind. 

Read this brief paper to get the details about an HP and VMware solution that both enhances service and reduces cost, while positioning operations for growth when the economy turns around. 

In this podcast, our expert explains whether users really need both anomaly and signature based strategies, and if so, how to overcome implementation challenges. 

High availability (HA) and disaster recovery (DR) technology is essential in all organizations, but many businesses can’t afford the proper tools. Quick-EDD offers a wide range of products with options to purchase, lease or rent. We even provide turn-key solutions that take care of all your target needs.