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IT matters again by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.

(IT BRIEFING)

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Virtualization Essentials E-Book: Consolidating Servers in Three Phases by Dell, Inc. and Intel

August 16, 2011 - (Free Research)

Moving to a consolidated data center reduces the number of servers, which can minimize required investments in hardware, hardware maintenance charges, data center space costs and energy use. This e-book outlines a systematic approach you can use to server consolidation to ensure that your data center reaps all the benefits of virtualization.

(EBOOK)

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DIISR innovates on storage and shrinks power costs with IBM® XIV® Storage System by IBM

March 22, 2011 - (Free Research)

The Department of Innovation, Industry, Science and Research (DIISR) in Australia was experiencing rapid rates of growth in data volumes - increasing around 60 percent annually - when they decided to increase their SAN capacity. They chose the IBM XIV Storage system. Read this and get the details.

(CASE STUDY)

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How Green is Your Storage? by 3PAR

June 2008 - (Free Research)

In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics.

(VIDEOCAST)

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Cooling Strategies for IT Wiring Closets and Small Rooms by APC by Schneider Electric

October 2010 - (Free Research)

This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets.

(WHITE PAPER)

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vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 2007 - (Free Research)

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.

(ANALYST REPORT)

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The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare

November 2007 - (Free Research)

This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.

(WHITE PAPER)

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Comparing Availability of Various Rack Power Redundancy Configurations by APC by Schneider Electric

March 2012 - (Free Research)

This resource explores the various electrical architectures for redundancy present in today’s mission-critical environments.

(WHITE PAPER)

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Mobile augmented reality opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world.

(WHITE PAPER)

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10 Ways to Increase Power System Availability in Data Centers by Eaton Corporation

January 2012 - (Free Research)

Today, IT has become a valuable asset of any organization. Because of this, data center availability has become essential. Yet businesses still remain vulnerable to a variety of threats, including electrical power systems. This resource explores 10 best practices for building and maintaining a highly available data center power infrastructure.

(WHITE PAPER)

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Who's Got the Talent? Build an A-List Backup Team by Iron Mountain

February 2012 - (Free Research)

The key to a successful disaster recovery strategy is planning. Read this white paper to learn about the importance of being proactive about potential problems, discover how you can properly rehearse for disaster and understand the importance of knowing who's in charge of what when the time comes. Read on for more.

(WHITE PAPER)

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End of Life Reporting and Beyond-A challenge that keeps on growing by SAP America, Inc.

April 2012 - (Free Research)

The approach to end-of-life compliance that many manufacturers are taking today will not scale with the rapid growth and increased complexity of regulations and industry or supply chain requirements. Read this paper to discover the benefits of best-in-class approaches to environmental management programmes and the systems need to support them.

(WHITE PAPER)

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This is Not Your Father’s Server Room: How to plan a next-generation server room for today’s small to midsize business by Dell, Inc. and Intel

June 2011 - (Free Research)

This white paper discusses a gradual approach to building a new server room. Find out key factors to consider as you proceed with your initiative, such as site selection and size, energy, backup, and more.

(WHITE PAPER)

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Maximizing UPS Availability by Eaton Corporation

February 2012 - (Free Research)

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.

(WHITE PAPER)

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Is Power Protection Costing You More Than It Should? by Eaton Corporation

February 2012 - (Free Research)

Inside, explore 5 questions you need to ask before selecting a high-efficiency, multi-mode UPS for your data center.

(WHITE PAPER)

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Guidance for Calculation of Efficiency (PUE) in Data Centers by APC by Schneider Electric

November 2011 - (Free Research)

The efficiency ratings of a data centre can vary substantially depending on what methodologies are used. This paper discusses the importance of measuring data centre efficiency and explores the issues companies face when establishing the PUE of an infrastructure.

(WHITE PAPER)

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Impact of Hot and Cold Aisle Containment on Data Center Temperature and Efficiency by APC by Schneider Electric

November 2011 - (Free Research)

This resource examines hot-air and cold-air containment methodologies and highlights the reasons why hot-aisle containment is the preferred best practice for new data centres.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

(EGUIDE)

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 2009 - (Free Research)

This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.

(WHITE PAPER)

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Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 2011 - (Free Research)

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.

(TRIAL SOFTWARE)

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