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Quality Assurance Throughout the Clinical Documentation Workflow by Nuance

December 31, 2011 - (Free Research)
How can you successfully manage the clinical documentation creation process in order to maximize quality while also containing costs and ensuring patient confidentiality? This resource introduces a tool that enables you to do just that. Read on to learn more now. 
(WHITE PAPER) READ ABSTRACT |

Rational Quality Manager by IBM

November 04, 2009 - (Free Research)
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. 
(DOWNLOAD) READ ABSTRACT |

Tackling the Top Five Network Access Control Challenges by Juniper Networks, Inc.

March 28, 2011 - (Free Research)
In this document we explore five common networking challenges that enterprises face—network protection, guest user access, network visibility and monitoring, application access control, and identity-based Quality of Service (QoS)—and discuss how UAC can be used to address each 
(WHITE PAPER) READ ABSTRACT |

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 26, 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Emerging trends in testing - conclusions from the 2013-2014 World Quality Report by Hewlett-Packard Company

October 02, 2013 - (Free Research)
Software quality and testing is of the utmost importance for businesses today, especially as applications increase in complexity and mobile applications gain traction in the enterprise. How do you stack up to other companies in terms of quality and testing? 
(WEBCAST) READ ABSTRACT |

Handbook: Jump-Start Software Testing and Quality Assurance by IBM

February 26, 2013 - (Free Research)
This handbook provides strategies for fostering cultures of productivity in developing new software, using Agile and other structural and management-based approaches. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: A Framework for Assuring IT Service Quality and Performance by CA Technologies.

July 09, 2009 - (Free Research)
Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Total Quality Assurance for Businesses with a Global Business Plan by IFS

February 18, 2013 - (Free Research)
Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection. 
(WHITE PAPER) READ ABSTRACT |

Speech Analytics: Best Practices for Analytics-Enabled Quality Assurance by Calabrio, Inc.

April 12, 2012 - (Free Research)
This white paper provides tips and best practices for succeeding with speech analytics and using it to enhance your quality assurance (QA) process. 
(WHITE PAPER) READ ABSTRACT |

Continuous Quality Assurance whitepaper by Micro Focus

June 20, 2012 - (Free Research)
<p>Read this white paper to learn how a continuous quality assurance approach focusing on requirements, change, and test management can help provide the visibility, control and validation to efficiently deliver quality software.</p> 
(WHITE PAPER) READ ABSTRACT |

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management by IBM

January 25, 2010 - (Free Research)
This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it. 
(WHITE PAPER) READ ABSTRACT |

CA Spectrum Service Assurance Product Brief by CA Technologies.

November 20, 2009 - (Free Research)
Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Four Ways to Reduce Software Testing Cost Without Sacrificing Quality by CA Technologies.

May 02, 2012 - (Free Research)
Read this expert content to learn about a four step process to reducing test costs. Learn how to be financially savvy about your testing without cutting valuable employees and managers that enhance your quality assurance processes. 
(EGUIDE) READ ABSTRACT |

Build and Execute an Automated, Integrated, Repeatable Testing Strategy Webcast by SAP America, Inc.

July 29, 2011 - (Free Research)
View this webcast to learn about a comprehensive testing and quality management strategy that can help reduce the risks associated with your IT projects. Continue listening to learn best practices for developing an effective, repeatable testing and quality assurance strategy and, most importantly, how to execute on that strategy. 
(WEBCAST) READ ABSTRACT |

CIC Shorts: Greater IT Insight Through Balanced Quality Assurance by SERENA Software, Inc.

April 30, 2012 - (Free Research)
<p>Read this white paper to learn what it takes to initiate a balanced and direct approach to testing and QA throughout the application lifecycle. Effective management will lead to better IT insight, happier clients, and reduced costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Building a Business Case for your Next-Generation QA Solution by Calabrio, Inc.

June 21, 2011 - (Free Research)
This white paper shows you how to build your business case and obtain approval for a new or upgraded contact center quality assurance and recording solution. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Improve PeopleSoft Quality by Leveraging a Quality Assurance Center of Excellence Model by HP and FocusFrame

February 18, 2009 - (Free Research)
Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Jump-Start Software Testing and Quality Assurance Initiatives by IBM

February 26, 2013 - (Free Research)
In this exclusive Essential Guide, explore expert insight into improving the performance and capabilities of your testers and development teams while maintaining a high level of agility and functionality - and without sacrificing the ability to meet the demands of today's markets. 
(ESSENTIAL GUIDE) READ ABSTRACT |

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM

December 17, 2009 - (Free Research)
This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. 
(WHITE PAPER) READ ABSTRACT |

Rational Everywhere: Quality management and testing by IBM

April 12, 2012 - (Free Research)
Learn useful strategies that can improve the accuracy and speed of your software quality assurance efforts. 
(WEBCAST) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent

January 2007 - (Free Research)
This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. 
(WHITE PAPER) READ ABSTRACT |

Bendigo Bank delivers a higher quality customer experience with HP by Hewlett-Packard Company

June 2011 - (Free Research)
In this case study, discover how Bendigo Bank successfully implemented a new CRM platform with less risk and lower total cost of ownership (TCO) by leveraging quality management and testing tools to ensure consistent performance. 
(CASE STUDY) READ ABSTRACT |

Assuring Software Security Through Testing by (ISC)2 UK Ltd

February 2014 - (Free Research)
This white paper offers key recommendations for software developers to test for quality and security assurance before releasing products to the market. 
(WHITE PAPER) READ ABSTRACT |

The Emergence Of Service Assurance For Enterprise IT by CA Technologies.

April 2010 - (Free Research)
In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions. 
(ANALYST REPORT) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

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