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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.
April 16, 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
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Online data backup and recovery tips for SMBs by 3X Systems
October 12, 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you.
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Top 10 Reasons to Outsource by Everyone.net
December 03, 2009 - (Free Research)
Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers.
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Panda Managed Office Protection by Panda Security
August 11, 2009 - (Free Research)
Panda Managed Office Protection is a security solution for PCs and servers based on the concept of Software as a Service (SaaS). Software as a Service lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions.
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Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce
September 01, 2009 - (Free Research)
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
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Reducing Compliance Risk in the Cloud by VeriSign, Inc
September 29, 2009 - (Free Research)
When you outsource cloud computing, you are putting your data in the hands of a third party. In this video, Rena Mears of Deloitte & Touche LLP reviews how cloud computing is effecting data classification and security. She answers some of the toughest questions about service provider agreements, compliance, and what’s next for data management.
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Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation
September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
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Ten Steps to Safeguard Small Business Data by i365, A Seagate Company
November 16, 2009 - (Free Research)
Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited?
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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation
March 09, 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Disk-based data backup and recovery for SMBs (Podcast) by Zenith Infotech
November 17, 2009 - (Free Research)
As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, Executive Editor and Independent Backup Expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space.
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IDC Research: Server Refresh to Meet the Changing Needs of IT by Sun Microsystems, Inc. and Intel Corporation
October 01, 2008 - (Free Research)
One of the leading questions IT organizations face when thinking about their installed base of servers is when and how to refresh those servers. This white paper discusses why you should refresh, provides common approaches meet new requirements, and explores the x86-based Sun server line using Intel Xeon processors.
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Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps
January 05, 2009 - (Free Research)
This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.
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File Systems Define the Future for Managing Storage by Hewlett-Packard Company
December 30, 2008 - (Free Research)
Read this study for a thorough review of the file-based storage market. It describes technology while establishing use cases, analyzing the opportunity, and putting forth assumptions about the future.
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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 23, 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
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eGuide: An In-Depth Look at Data Deduplication Methods by CDW Corporation
September 17, 2009 - (Free Research)
This E-Guide will discuss the various approaches to data deduplication. You'll learn the pros and cons of each, and will benefit from independent expert insight that will help you get the most out of the approach you take with data deduplication technology.
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Podcast - Best of Breed Data Protection: Architecting Deduplication and Virtualisation by Data Domain
November 18, 2009 - (Free Research)
Discover the benefits of disk over tape-based storage systems. This podcast will examine a large medical nonprofit’s transition from a tape-based storage system to a disk-based system. Find out how this organisation increased backup performance, shortened RTOs, lightened management burden, cut costs and more by switching to disk-only storage.
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Learn about the 7 Advantages of Backing up into the Cloud by i365, A Seagate Company
October 05, 2009 - (Free Research)
With EVault disk-based backup solutions, your data is automatically backed up and can be stored on-site, offsite or both with local and remote vaults. Learn about the 7 Advantages of Backing up into the Cloud by view this video.
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Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company
May 29, 2009 - (Free Research)
This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
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Smarter Analytics Comes of Age with Sybase IQ 15 by Sybase, Inc.
August 01, 2009 - (Free Research)
Sybase IQ is the world's leading column-based analytics server, delivering the smartest approach to enable enterprises to turn raw data into actionable information through analytics - to increase revenue, customers and margins.
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Quick-EDD/HA for System i and Quick-EDD/OPEN for Intel Based Servers by Quick-EDD/iSam Blue, llc.
September 15, 2009 - (Free Research)
High availability (HA) and disaster recovery (DR) technology is essential in all organizations, but many businesses can’t afford the proper tools. Quick-EDD offers a wide range of products with options to purchase, lease or rent. We even provide turn-key solutions that take care of all your target needs.
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