Based How White Papers, Based How Software, Based How Research, Hardware and Services

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Hybrid Storage: How to Get the Best of Solid-state and Disk by Nexsan

May 14, 2012 - (Free Research)

Check out this white paper to learn how hybrid storage can offer the performance of solid-state storage and the cost effectiveness and capacity of traditional disk storage.

(WHITE PAPER)

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Pros and Cons of Using Image-Based Backups with Virtual Servers by Acronis

February 09, 2012 - (Free Research)

In this white paper, discover how you can leverage the benefits of image‐based backup solutions for your virtual infrastructure. Explore the various backup technologies for both physical and virtual servers to determine the best option for your backup solution, and find out what the strengths and weaknesses are of adopting image‐based backups.

(WHITE PAPER)

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Cloud-based services drive healthy revenue growth for Dutch application service provider by HP & Intel

October 20, 2011 - (Free Research)

Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services. PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.

(WHITE PAPER)

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Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce

by Workday

March 14, 2012 - (Free Research)

Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.

(VIDEO)

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E-Guide: Object-based File Systems Come of Age for HPC by Dell, Inc. and Intel

April 20, 2012 - (Free Research)

Object-based file systems offer performance improvements in HPC environments, but many companies are unsure which market options are worth evaluating. This expert e-guide examines several notable offerings and explains how they can eliminate I/O bottlenecks in HPC architectures.

(EGUIDE)

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E-Guide: How to Tweak Data Backups in OneFS-based HPC Systems by Dell, Inc. and Intel

April 20, 2012 - (Free Research)

As data volumes grow, it becomes increasingly difficult to back up data in high performance computing (HPC) environments. This expert e-guide details how you can accelerate this critical process by implementing scale-out storage that runs on OneFS.

(EGUIDE)

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TESTING FOR PEAK PERFORMANCE white paper How cloud-based testing ensures that your applications can handle peak demand by Micro Focus

April 20, 2012 - (Free Research)

While many organizations rely on peak-load testing to ensure optimal application performance, balancing infrastructure costs and testing needs can be very challenging. This white paper introduces a new approach to application testing -- the cloud. Learn more about cloud-based application testing and review the key benefits it offers.

(WHITE PAPER)

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Attain Insight, See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis. by IBM

October 31, 2011 - (Free Research)

See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis.

(PRODUCT DEMO)

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Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy by Riverbed Technology, Inc.

February 11, 2011 - (Free Research)

This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands.

(WHITE PAPER)

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Sorting Through the Confusion of Data Backup Options by ExaGrid Systems, Inc.

April 09, 2012 - (Free Research)

Check out this paper to learn about the advantages of moving from tape- to disk-based backup in today's data intensive IT.

(WHITE PAPER)

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SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.

January 04, 2012 - (Free Research)

Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.

(WHITE PAPER)

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ESG - Lab Validation Report on the Quantum DXi7500 Disk-based backup and Replication Solution by Quantum Corporation

December 22, 2008 - (Free Research)

This Webcast examines in detail a new storage platform that seamlessly fits into existing backup environments and provides a flexible policy-based deduplication technology.

(WEBCAST)

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

NextGen How the FAA Uses FuseSource by FuseSource

December 07, 2011 - (Free Research)

Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.

(CASE STUDY)

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SQL Server Insider E-Zine - Volume 2 by SearchSQLServer.com

May 24, 2012 - (Free Research)

Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading.

(EZINE)

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Getting the Most out of the Cloud - How IaaS and an MPLS-based Network Go Hand-in-Hand by MegaPath Inc.

December 30, 2011 - (Free Research)

Uncover the benefits of an MPLS-based network and why one must be an integral part of your cloud strategy. Learn why this technology can help you prepare for future demands and get the most out of your cloud venture.

(WHITE PAPER)

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The Five Phases of Capture: Where do you land in the capture continuum? by IBM

May 22, 2012 - (Free Research)

The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.

(WHITE PAPER)

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Dependable, Intelligent: Intel® Xeon® Processor Based Servers by Dell, Inc. and Intel

May 10, 2012 - (Free Research)

Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Strategies For Managing Virtualized and Cloud-Based Environments by Dell, Inc. and Intel

January 01, 2011 - (Free Research)

Virtualization is the first step towards cloud computing, but there are many challenges along the way. Discover tools and strategies for managing virtualized and cloud-based environments in this white paper.

(WHITE PAPER)

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Accelerate Windows 7 Migrations, Maximise App-V Deployment and Increase Management Capabilities by AppSense

February 01, 2012 - (Free Research)

The Microsoft workstyle is changing. The old desktop computer is being replaced by the digital generation and fast-paced, tech-savvy devices. Access this resource to learn about the new Microsoft workstyle, which promotes anywhere connection, intelligent infrastructure, cloud management and multiple Windows-based devices.

(WHITE PAPER)

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Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel

May 14, 2012 - (Free Research)

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.

(WHITE PAPER)

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