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Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold

March 02, 2011 - (Free Research)
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network. 
(CASE STUDY) READ ABSTRACT |

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry

January 2007 - (Free Research)
This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. 
(WHITE PAPER) READ ABSTRACT |

Emergency Management Plans Made Easy & Practical by VMware, Inc.

January 2013 - (Free Research)
Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide. 
(EGUIDE) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Panic Slowly: Integrated Disaster Response and Built-In Continuity by IBM

September 2006 - (Free Research)
This article highlights disaster preparedness plans to help reduce risk and minimize the damage to your business in the event of an emergency. 
(WHITE PAPER) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd

July 2010 - (Free Research)
Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for SharePoint by Dell Software

Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back. 
(ASP & SOFTWARE PRODUCT)

Radware Security Incidents Report, 1H2011 Special Focus: Multi-Layer Attack Threats by Radware

October 2011 - (Free Research)
This Security Incidents Report explores select cases of recent multi-layered attack threats. Read now to explore these “war stories” and gain key recommendations on how to address them. 
(WHITE PAPER) READ ABSTRACT |

Continuity of Operations Planning: Implement COOP Requirements For Storage with HP LeftHand P4000 SAN Solutions by Hewlett-Packard Company

August 2009 - (Free Research)
Continuity of Operations Planning (COOP) is the disciplined planning needed to prepare for a natural or man-made emergency that affects service availability. This data sheet presents an effective solution for COOP from HP. 
(WHITE PAPER) READ ABSTRACT |

Alternative Thinking about Business and Technology by Hewlett-Packard Company

February 2009 - (Free Research)
Review these articles to learn more about Hewlett Packard's many innovative blade server platform developments, including its NonStop fault-tolerant technology. 
(JOURNAL ARTICLE) READ ABSTRACT |

Recover Data Safely, Quickly by CA ARCserve

October 2010 - (Free Research)
Read this white paper to learn why ARCserve Disk-to-Disk data recovery tool is the clear choice for quick, reliable and easy to use data security. 
(WHITE PAPER) READ ABSTRACT |

Cassatt® Active Response, Standard Edition: For Increased Energy Efficiency by Cassatt Corporation

September 2008 - (Free Research)
Cassatt Active Response, Standard Edition is an innovative software solution for intelligently controlling the power usage of servers in the data center. 
(ARTICLE) READ ABSTRACT |

MapInfo Professional v10.5 by Pitney Bowes Business Insight

October 2010 - (Free Research)
Helps organizations visualize data on a map so they can easily determine relationships between data and geography. 
(DOWNLOAD) READ ABSTRACT |

Economic & Productivity Impact of IT Security on Healthcare - Video by Imprivata

May 2013 - (Free Research)
View this webcast to explore the results of a recent Ponemon Institute study that indicate a clear need for healthcare institutions to invest in modern communications technology to ensure efficient patient care, as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. 
(WEBCAST) READ ABSTRACT |

E911 VoIP Essentials for Enterprise Deployments by XO Communications

December 2010 - (Free Research)
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements? 
(WHITE PAPER) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation

March 2011 - (Free Research)
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT. 
(WHITE PAPER) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation

December 2008 - (Free Research)
Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program. 
(WHITE PAPER)

What Emerson Hospital Gains By Outsourcing Transcription by Nuance

December 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

EtherScope Series II Network Assistant by Fluke Networks

January 2008 - (Free Research)
EtherScope Series II Network Assistant helps first responders solve network problems on both sides of the access point - fast. This virtual demo will show you an ideal portable platform for rogue hunting and troubleshooting. 
(DEMO) READ ABSTRACT |

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