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Top considerations for implementing SaaS ERP by Plex Systems

April 09, 2012 - (Free Research)
Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems. 
(EGUIDE) READ ABSTRACT |

Alegent Health Implements Courion Solutions to Deliver Access Assurance by Courion Corporation

December 01, 2009 - (Free Research)
This case study describes how Alegent, a large healthcare system in Nebraska, implemented Courion Solutions to assist with their access assurance needs. Read on to learn what was changed and the benefits that were attained. 
(CASE STUDY) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 
(EBOOK) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 09, 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft

December 05, 2008 - (Free Research)
This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture. 
(WHITE PAPER) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 02, 2009 - (Free Research)
This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)
Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud. 
(TRIAL SOFTWARE) READ ABSTRACT |

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)
Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge

November 22, 2010 - (Free Research)
This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud. 
(WHITE PAPER) READ ABSTRACT |

Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation

March 01, 2012 - (Free Research)
With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors. 
(WHITE PAPER) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited

January 06, 2012 - (Free Research)
HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity. 
(WHITE PAPER) READ ABSTRACT |

SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation

March 01, 2010 - (Free Research)
This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications. 
(WHITE PAPER) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research)
This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Nucleus ROI Case Study: Cincinnati Zoo by IBM

April 19, 2012 - (Free Research)
The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation. 
(CASE STUDY) READ ABSTRACT |

1 - 25 of 463 | Next Page

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