Based Communication White Papers, Based Communication Software, Based Communication Research, Hardware and Services

Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

(PODCAST)

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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

(PRESENTATION TRANSCRIPT)

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Grow Your Business with Unified Communications and Telepresence by Polycom, Inc.

December 30, 2011 - (Free Research)

This report examines the business benefits Unified Communications (UC) can bring to your business and how your extended internal stakeholders – and your budget – can benefit from a broader UC strategy.

(WHITE PAPER)

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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

(WEBCAST)

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2012 Network Management Trends by Cisco Systems, Inc.

March 09, 2012 - (Free Research)

The network is an ever-evolving aspect of your computing environment. Keeping up with the changes is vital to maintaining an efficient workplace, but can be a challenge for even the most experienced network manager. However, knowing what to expect in the coming year can help you try to stay ahead of the game.

(EGUIDE)

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The Benefits of Migrating to MPLS by XO Communications

December 30, 2011 - (Free Research)

Learn more about MPLS-based private/IP networks and how they are becoming mainstream in today’s organizations. Discover the challenges inherent to migration and learn what you must be able to monitor and manage when adopting this type of network.

(WHITE PAPER)

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The Business Advantage of Server-based (Versus Peer-to-peer) Networks - A Guide for SMBs by Dell, Inc. and Intel

March 31, 2010 - (Free Research)

This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability.

(WHITE PAPER)

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Planning Media Resources for Your VoIP Environment by Global Knowledge

January 25, 2010 - (Free Research)

Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Getting the Most out of the Cloud - How IaaS and an MPLS-based Network Go Hand-in-Hand by MegaPath Inc.

December 30, 2011 - (Free Research)

Uncover the benefits of an MPLS-based network and why one must be an integral part of your cloud strategy. Learn why this technology can help you prepare for future demands and get the most out of your cloud venture.

(WHITE PAPER)

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Miercom Lab Testing Summary Report: Plug and Play Switches by Avaya

November 01, 2011 - (Free Research)

This whitepaper is a lab testing summary report of the plug and play features and easy of configuration for the ERS 4548GT-PWR Edge switch.

(WHITE PAPER)

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Mobile location-based services gaining ground by ComputerWeekly.com

November 24, 2010 - (Free Research)

From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.

(WHITE PAPER)

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CW+: Quocirca report: The perfect storm: time to review client computing strategies by ComputerWeekly.com

September 10, 2010 - (Free Research)

For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.

(WHITE PAPER)

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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 27, 2009 - (Free Research)

In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

(WHITE PAPER)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

The business benefits of switching to mobile TV by ComputerWeekly.com

November 22, 2010 - (Free Research)

Over the past two years, the mobile TV landscape has changed dramatically.

(WHITE PAPER)

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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications

April 2012 - (Free Research)

Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.

(WHITE PAPER)

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Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint

May 2012 - (Free Research)

Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.

(WHITE PAPER)

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Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability by Juniper Networks, Inc.

April 2012 - (Free Research)

Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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