Explosive data growth is causing storage costs to skyrocket, which is forcing IT organizations to look for more cost-effective archival and backup solutions. Oracle's StorageTek tape product family has maintained a market leadership position for many years and now includes the world's fastest and highest capacity tape drive. 

Explosive data growth is causing storage costs to skyrocket, which is forcing IT organizations to look for more cost-effective archival and backup solutions. Oracle's StorageTek tape product family has maintained a market leadership position for many years and now includes the world's fastest and highest capacity tape drive. 

Acme Truck Line, Inc. wanted to develop a cost-effective, comprehensive disaster recovery plan. Read this brief case study to see how they implemented VMware Infrastructure 3 and Dell EqualLogic iSCSI SANs to deliver an affordable and flexible virtual platform that supports disaster recovery needs for companies of all sizes. 

Barcoding, also known as Automatic Identification (Auto ID), is a method of encoding information into a machine-readable pattern of predefined bar and space patterns that can be quickly and accurately read by a scanner and a computer. Read this white paper to learn how to incorporate barcoding into your everyday. 

Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement. 

Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers. 

In this webcast, hear from representatives from American Tire Distributors and EMC Corporation on the results they've achieved by virtualizing their Oracle environments. 

View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application. 

In this case study, learn how Follett Corporation was able to overcome their risk and compliance challenges by replacing existing processes with a single enterprise platform for all GRC programs that enabled streamlined and automated compliance, better visibility, and more.