This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 

This IDC white paper is your key to improving backup and recovery operations today. Read on to learn how. 

In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies. 

Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 

<p>In this presentation, Veracode’s Vice President of Security Research, Chris Eng, will outline the Top 10 Mobile Application Risks, designed to educate developers and security professionals about the mobile application behavior – both maliciously- designed or inadvertent – putting users at risk.</p> 

Discover the ten simple steps SOHO users can take to secure their wireless networks. 

<p>This tip guide is your key to overcoming today's top VM backup mistakes. Read on to learn more.</p> 

Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects." 

Managing data in a virtual server environment can be challenging for data storage managers. This E-Guide explores the top five tips to help you better manage storage in a virtual server environment. 

The momentum behind technology-enabled business growth and innovation continues to remain strong. This resource explores some of the top enterprise IT trends in 2012 driving growth including: cloud computing, big data, convergence of IT, green computing, collaboration, mobility, and much more. 

This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better. 

This one hour webinar will focus on the top 10 things you need to know about Red Hat Enterprise Virtualisation 3.0 and why Red Hat is leading the way for virtualisation.