Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”. 

This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. 

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes. 

Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more. 

<p>Read this white paper to learn how to create an accurate requirements definition for ongoing management that will save you time and money in the design phase, during development, and throughout the testing and quality assurance processes.</p> 

More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here. 

<p>This white paper presents an effective way to establish a requirements definition (RD) process that reduces the need to rework requirements and speeds development time. Read more inside to learn how you can get started now.</p> 

Software as a Service (SaaS) is a term that many business people misunderstand. Read this white paper to learn what SaaS is, how it can help your organization, and what's important when evaluating your options.  

Gain a better understanding of the modern definition of “tier-1” storage according to ESG and find out attributes and categorization required for your infrastructure to operate a modern data center. 

You need to take several key security elements into account when planning your cloud initiative. This guide offers practical guidance for incorporating security into your cloud project and offers a checklist to help you choose the right cloud provider for your organization. 

<p>The same improvements that increase software performance create new security risks that IT pros must contend with. This white paper takes a closer look at the nature of software complexity and describes tactics you can implement to minimize it.</p>