Bank Customer Service Principles White Papers, Bank Customer Service Principles Software, Bank Customer Service Principles Research, Hardware and Services

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com

January 17, 2012 - (Free Research)

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.

(ESSENTIAL GUIDE)

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Executive Dialogue: Finding Customer Loyalty in a Multichannel World by Oracle Corporation

March 02, 2010 - (Free Research)

Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Business Forecasting: Six Design Principles for Healthier Forecasts by IBM

June 16, 2010 - (Free Research)

Success depends on healthy and accurate forecasts. A rolling forecasting approach is typically helpful in developing or restoring your forecasting practices to full health. This paper from IBM offers up six principals that should be mainstays in your forecasting blueprint and also outlines an example of successful rolling forecasts in practice.

(WHITE PAPER)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)

In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.

(WHITE PAPER)

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Lean Manufacturing by IFS

January 2012 - (Free Research)

This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so.

(WHITE PAPER)

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Agile ALM Tools and Best Practices by Hewlett-Packard Company

May 2012 - (Free Research)

This expert e-guide offers insight into agile ALM best practices that you should adhere to throughout the development lifecycle. Read this and learn a three-step process for managing the risks associated with agile ALM. Further, discover why it is integral to the entire process to develop working software early to gauge customer acceptance.

(EGUIDE)

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Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS

December 2008 - (Free Research)

The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.

(WHITE PAPER)

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BPM and SOA Thought Leadership Paper by IBM

April 2012 - (Free Research)

This white paper describes the principles for building BPM solutions that use governed services, and covers the role and value of SOA in BPM, common stumbling blocks in BPM based on SOA, the value of SOA governance in successful BPM programs and more.

(WHITE PAPER)

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5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation

April 2007 - (Free Research)

Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.

(WHITE PAPER)

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Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com

November 2011 - (Free Research)

In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.

(VIRTUAL SEMINAR)

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Nimble employers turn to agile project management by ComputerWeekly.com

November 2010 - (Free Research)

In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results

(WHITE PAPER)

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Sedona Conference® Commentary On Legal Holds: The Trigger & The Process by ZANTAZ

January 2008 - (Free Research)

This Article, intended to provide guidance on those issues, is divided into two parts: The "trigger" and the "legal hold."

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

SOA Reference Architecture by ComputerWeekly.com

January 2012 - (Free Research)

Download the Open Group Service-Oriented Architecture reference architecture.

(ESSENTIAL GUIDE)

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How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 2010 - (Free Research)

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.

(WHITE PAPER)

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7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

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Fighting Economic Crime in the Financial Services sector by ComputerWeekly.com

March 2012 - (Free Research)

PwC examines the impact of Cybercrime on the financial services industry.

(IT BRIEFING)

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Re-architecting Your Virtual Environment: Virtual infrastructure analysis by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc

July 2008 - (Free Research)

In this first session, Wolf introduces principles of virtual infrastructure optimization and covers virtual machine placement optimization and bottleneck identification.

(VIDEOCAST)

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Avoidable Mistakes that Compromise Cooling Performance in Data Centers and Network Rooms by APC by Schneider Electric

December 2003 - (Free Research)

Access this exclusive resource to learn how to avoid mistakes when installing cooling systems and racks in data centers or network rooms. This paper examines these typical mistakes, explains their principles, quantifies their impacts, and describes simple remedies.

(WHITE PAPER)

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Data Centre Strategy, G-Cloud & Applications Store for Government Programme – Founding Principles by ComputerWeekly.com

February 2011 - (Free Research)

The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility.

(WHITE PAPER)

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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge

January 2007 - (Free Research)

This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.

(WHITE PAPER)

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Information Governance Online Symposium by SearchCompliance.com

November 2011 - (Free Research)

We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.

(VIRTUAL SEMINAR)

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Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability by Juniper Networks, Inc.

April 2012 - (Free Research)

Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.

(WHITE PAPER)

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