This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 

<p>Uncover tips and techniques to help you prepare your IT department for 2012’s top IT initiatives, from virtualization to cloud computing to video.</p> 

Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. 

The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. 

This report examines the tools, technologies and best practices forbuilding an effective virtualisation strategy, with a particular focuson the role of storage for success in server virtualisation to achievegreater efficiencies through optimising infrastructure. 

Explore the growing body of evidence suggesting a direct link between investment in business analytics solutions and organizational performance. This IDC white paper highlights market trends that point toward more pervasive use of BI solutions. 

This white paper looks at cloud-computing and software-as-a-service (SaaS) technologies and what you need to know about these emerging trends. 

This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend. 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 

<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 

<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.