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IDC Spotlight: Simplifying the Road to Virtualization Adoption by Dell, Inc.

January 31, 2012 - (Free Research)
As businesses strive to achieve ever more efficient data centers and leverage the cloud, many are turning to virtualization. This IDC report examines how organizations can streamline and mitigate the risks associated with virtualizing their data centers with preconfigured infrastructure. 
(ANALYST BRIEF) READ ABSTRACT |

IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP by SAP America, Inc.

July 18, 2011 - (Free Research)
This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs. 
(ANALYST BRIEF) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 20, 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - (Free Research)
Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Three actions to support governance as business gets social by ComputerWeekly.com

March 31, 2011 - (Free Research)
While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance. 
(WHITE PAPER) READ ABSTRACT |

IBM Cognos Express in-action demos (Overview Portal) by IBM

July 28, 2011 - (Free Research)
See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express. 
(PRODUCT DEMO) READ ABSTRACT |

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 01, 2008 - (Free Research)
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system 
(ANALYST REPORT) READ ABSTRACT |

Q&A Evaluating the Cloud with IDC's Joseph Pucciarelli by CSC

March 14, 2012 - (Free Research)
Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses. 
(WHITE PAPER) READ ABSTRACT |

Return on Investment in EHRs by HP & Intel

September 16, 2011 - (Free Research)
Meaningful use is only the beginning:  Efficiency and more –appropriate coding bring savings and increase revenues.  This white paper discusses features and benefits of an EHR system, government incentives, sources for ROI as well as building the business case for EHR. 
(WHITE PAPER) READ ABSTRACT |

Cloud Development Digest Issue 2 by TheServerSide.com

April 19, 2012 - (Free Research)
<p>To enjoy the flexibility and resource savings of a private cloud, you need to know where to begin with building one. In this issue of <em>Cloud Development Digest, </em>find best practices and expert recommendations for implementing a private cloud.</p> 
(EZINE) READ ABSTRACT |

Dell Management Plug-In For VMware vCenter by Dell, Inc. and Intel

March 28, 2012 - (Free Research)
Today's organisations are struggling to manage not only the physical aspects of their infrastructure, but also the virtual ones. This video examines a virtual appliance that can simplify data centre management by integrating physical and virtual tools and processes. 
(VIDEO) READ ABSTRACT |

Trust and security in the cloud by ComputerWeekly.com

February 01, 2011 - (Free Research)
This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service. 
(ANALYST BRIEF) READ ABSTRACT |

Elastic Load-Balancing with VMware: Webcast by VMware, Inc.

February 10, 2012 - (Free Research)
How do you manage performance for apps with 100 to 500 users and no budget for the extra servers to handle random load spikes? With elastic load balancing. View this webcast to learn how to cost-effectively run your applications & balance your load across virtual machines. 
(WEBCAST) READ ABSTRACT |

Hardware Load Balancing for Optimal Microsoft Exchange Server 2010 Performance by F5 Networks

February 14, 2012 - (Free Research)
Microsoft Exchange Server 2010 offers improved support scalability, reliability, and availability, but its changes do impact existing installations. Learn how to make a smooth transition and optimize performance based on Microsoft recommendations for highly available deployments. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 22, 2012 - (Free Research)
This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 
(EZINE) READ ABSTRACT |

CIC Shorts: Greater IT Insight Through Balanced Quality Assurance by SERENA Software, Inc.

April 30, 2012 - (Free Research)
<p>Read this white paper to learn what it takes to initiate a balanced and direct approach to testing and QA throughout the application lifecycle. Effective management will lead to better IT insight, happier clients, and reduced costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research)
This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Load Balancing 101: Firewall Sandwiches by F5 Networks

February 14, 2012 - (Free Research)
There are many advantages to deploying firewalls behind Application Delivery Controllers. This white paper will show how you can implement ADCs in a "firewall sandwich" to improve availability, scalability, and manageability across the IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Three Phases to Improve Application Delivery Teams by F5 Networks

February 17, 2012 - (Free Research)
Most organizations with application performance issues haven't developed the process and organization to take advantage of application delivery technologies many already own. Gartner outlines three phases to help IT organizations deliver better application performance. 
(ANALYST REPORT) READ ABSTRACT |

Brian Madden and RIM's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and Playbook 2.0 by BlackBerry

February 24, 2012 - (Free Research)
Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from RIM, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities. 
(VIDEO) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact

January 10, 2011 - (Free Research)
Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes. 
(WHITE PAPER) READ ABSTRACT |

Load balancing servers in a private cloud by Dell, Inc. and Intel

March 14, 2012 - (Free Research)
This expert tip offers exclusive advice for properly managing your cloud environment. Discover why it is critical that you properly size your physical infrastructure and explore load balancing tactics and common misconceptions surrounding them. 
(TECHNICAL ARTICLE) READ ABSTRACT |

AlertBoot Moves to the Cloud with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc.

November 08, 2011 - (Free Research)
When AlertBoot, a leading provider of full disk encryption, made the switch to the cloud it needed to find a load balancing solution that would support its migration and prevent downtime. The company chose Riverbed Stingray Traffic Manager to use while transitioning its infrastructure to an entirely virtualized environment. 
(CASE STUDY) READ ABSTRACT |

Operationalizing Your Balanced Scorecard Methodology by SuccessFactors

April 26, 2012 - (Free Research)
<p>Read this white paper to learn how using a balanced scorecard can help executives to motivate employees to be more strategically productive and allows them to recognize performance drivers, identify problems early, and implement change to achieve strategic objectives.</p> 
(WHITE PAPER) READ ABSTRACT |

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