Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Streamlining Processes of the Solution Provider by SAP America, Inc. August 07, 2009 - (Free Research) Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.  (WHITE PAPER) READ ABSTRACT |

Brian Madden and BlackBerry's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and PlayBook 2.0 by BlackBerry February 24, 2012 - (Free Research) Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from BlackBerry, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities.  (VIDEO) READ ABSTRACT |

Balancing Risk and Complexity with Quality Management by IBM March 21, 2011 - (Free Research) This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.  (WHITE PAPER) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG June 02, 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.  (WHITE PAPER) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist October 10, 2011 - (Free Research) Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.  (WHITE PAPER) READ ABSTRACT |

Meeting the Challenges of Supply Chain Management by Modus Link February 28, 2008 - (Free Research) As brand owners accelerate new product introductions globally and strive to promote customer brand loyalty, the challenge to optimize the supply chain becomes increasingly more complex.  (WHITE PAPER) READ ABSTRACT |

Harvard Business Review Article: Mastering the Management System by SAP America, Inc. September 01, 2011 - (Free Research) In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 14, 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

Smarter quality management: The fast track to competitive advantage by IBM November 10, 2011 - (Free Research) A practical approach to quality management (QM) that helps reduce time to market without sacrificing quality in the outcome.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 31, 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc. April 29, 2013 - (Free Research) This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management.  (WHITE PAPER) READ ABSTRACT |

CommVault® Simpana® Backup and Recovery for Enterprise Deployments by CommVault Systems, Inc. June 18, 2009 - (Free Research) CommVault® Simpana® Backup and Recovery software delivers what you need: reliable data protection, multiple recovery options and sophisticated data retention capabilities, allowing maximum return on investment.  (PRODUCT OVERVIEW)

Vendor Report: CA Technologies Virtualization Security by CA Technologies December 10, 2010 - (Free Research) CA Technologies offers a broad range of products which support customers in implementing Virtualization Security. CA Technologies specific strengths are not only that core security is provided but also IT service automation, assurance, management and other areas are covered as well. Continue reading this report to learn more.  (ANALYST REPORT) READ ABSTRACT |

Creating and managing value-driven product portfolios by IBM June 23, 2009 - (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM April 01, 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.  (WHITE PAPER) READ ABSTRACT |

Software Quality Optimization: Business Transformation and Risk by IBM March 10, 2009 - (Free Research) Information technology is undergoing constant innovation. To keep pace, software development organizations need to release business-critical software in less time, but this increases risk and often results in compromised quality. So the question becomes: How can you save time and reduce costs without sacrificing quality? Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Becoming Value-driven: Focusing on What Matters Most by IBM August 20, 2008 - (Free Research) This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.  (WHITE PAPER) READ ABSTRACT |

Fast Extract for Oracle Ships on Windows by Innovative Routines International, Inc. March 27, 2008 - (Free Research) Press Release: Innovative Routines International Inc. (IRI), makers of the high-performance CoSort (www.cosort.com) data manipulation package, announces that Fast Extract (FACT) for Oracle now runs on Windows.  (WHITE PAPER) READ ABSTRACT |

Veeam Backup for VMware Infrastructure by Veeam Software March 2008 - (Free Research) Veeam Backup is the first solution that combines backup and replication in a single product for fast recovery of your VMware ESX Servers.  (WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.  (WHITE PAPER) READ ABSTRACT |

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc. November 2008 - (Free Research) Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.  (WHITE PAPER) READ ABSTRACT |

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders by Oracle Corporation December 2008 - (Free Research) This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.  (WHITE PAPER) READ ABSTRACT |

DataNAS XP by Excel Meridian Data, Inc. The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.  (HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

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